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Hinckley & Rugby Building Society: Savings reviews

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4.86

Based on 2,000 reviews, last reviewed 25th Apr 2026

454% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

11%

2%

0%

1%

Latest highest rating:

5

Smiling faces and a very warm welcome. Smiling faces and a very warm welcome. Jo helped with a passbook update which was done very quickly and efficiently. Asked me if there was anything el... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Hinckley & Rugby Building Society: Savings now

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Hinckley & Rugby Building Society Savings reviews (2000)

So nice to find an account that's not online

5

After grappling with trying to set up online accounts with other banks, as soon as I saw H&R's account that I would need to manage by post (I don't live nearby), I was SO happy. The lady (Rachel) who rang me apologised for being stuck in the 20th century and talked about online accounts in the future. Please stay just the way you are H&R. You are perfect. Reviewed on: 25th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 26th January 2023

rainy day account

5

opening this was simple and the lady at the desk was friendly and efficient. Reviewed on: 25th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 26th January 2023

Good experience.

4

Went for a fixed term bond (2yr) at 4%/annum. Not class leading but pretty good. Application forms were a doddle. Subsequently a Company employee phoned me at home to ensure security and to make sure that I understood the terms and conditions. Very professional and efficient but friendly. After that everything went through quickly in spite of Royal Mail's shenanigans. Good stuff. I have dealt with HRBS before show knew what to expect. I wasn't disappointed. Reviewed on: 24th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 26th January 2023

Excellent Building Society

4

First class service - Trusted and Reliable. Reviewed on: 24th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 26th January 2023

Great service, everything well explained.

5

So easy to make an appointment, saving accounts explained well. No Hassel in opening an account. Reviewed on: 24th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 26th January 2023

Brilliant Lutterworth branch

5

Helped by knowledgeable, friendly staff. Reviewed on: 24th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 26th January 2023

Exceptional service

5

My wife and I had £10,000 to place in an easy-access savings account. We approached an organisation where we already have savings. They didn't answer their phone and to an email, request stated they would reply in 15 days. Not good enough.! We discovered H&R who offered a better % rate spoke to a helpful lady on the phone who sent us an info pack and application form. We completed the form, attached our cheque, posted it to Rugby and the account was opened within a few days. Exceptional service. Take a bow. Reviewed on: 24th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 26th January 2023

Caring and efficient

4

Products were explained in a friendly yet courteous manner. Opening the accounts was straightforward and efficient. Reviewed on: 24th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 26th January 2023

Opening isas

5

Excellent service staff in Coalville branch extremely helpful. Reviewed on: 24th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 26th January 2023

Regular Savings Account

5

Good service. Friendly staff. Easy access to Internet site. Great products. Reviewed on: 23rd January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 24th January 2023

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