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Hinckley & Rugby Building Society: Savings reviews

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4.84

Based on 2,114 reviews, last reviewed 27th Jul 2026

71% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

2%

0%

1%

Latest highest rating:

5

Friendly staff who wanted to help me. Friendly staff who wanted to help me. Arranged a one to one appointment to discuss my requirements in depth and in confidence, which was greatly appre... Read more Reviewed on: 27th July 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

Review Hinckley & Rugby Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Hinckley & Rugby Building Society Savings reviews (2114)

Overall a very good service

4

Easy to open a new account and staff were very helpful. The only thing that would have been better is being able to open the account on line and transfer money electronically. Reviewed on: 16th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th February 2023

Excellent customer service

5

Carol was very efficient and very helpful. She ensured I understood everything and checked the application through for me. Reviewed on: 16th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th February 2023

Jeaneette

5

Great service on the day in branch from Jeanette, your team and being local is one of the key reasons we have moved our monthly savings to you. Reviewed on: 16th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th February 2023

Continuing saving with H & R

4

I have been a saver since 2001 and never had a problem. No pressure and no worries Reviewed on: 15th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th February 2023

Account change

5

The process was very smooth and the advisor was very helpful, explaining all the consequences of our actions in clear and precise manner. We maintain our account with you as we have a local branch in the High street. We would recommend you to others if asked. Reviewed on: 15th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th February 2023

Great Service

5

HRBS were very quick and efficient dealing with my account application. As a new customer first impressions make an impact and I was impressed with the speed and efficiency. Reviewed on: 15th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th February 2023

Savings

5

Excellent friendly advice received which helped in choosing appropriate savings accounts in my specific circumstances. Reviewed on: 14th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 15th February 2023

Great service

5

Your branch at South Wigston was very welcoming, clean and well maintained. The service was first class. Straight forward without having to go online, download an app and jump through hoops, like many banks and building societies seem to be heading. Reviewed on: 14th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 15th February 2023

Excellence

5

Without exception, the customer service of the building society is second to none. Staff are efficient and polite and access to them by phone is never delayed - straight through. If they commit to phone you back, they always do. No complaints whatsoever Reviewed on: 13th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 14th February 2023

New Savings Account

5

Excellent service - I had called the previous week and even though the product was being withdrawn they sorted me an appointment to call into the Nuneaton Branch to open. Was met by s lovely lady here who had everything prepared so I was only there for 15 mins. Reviewed on: 13th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 14th February 2023

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