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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.86 (2000 reviews)

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4.86

Based on 2,000 reviews, last reviewed 25th Apr 2026

418% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

Smiling faces and a very warm welcome. Smiling faces and a very warm welcome. Jo helped with a passbook update which was done very quickly and efficiently. Asked me if there was anything el... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (2000)

Superb face-to-face customer service

I needed to change my savings account and popped into branch to understand more about certain products. My queries were answered in professional manner, Jeanette was friendly, discreet and professional - a credit to herself and your company. She provided courteous and welcoming customer service. Needless to say - everything was sorted within 20 minutes of my entering branch. Reviewed on: 10th August 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 12th August 2022

Excellent customer service.

The lady at the Lutterworth branch was extremely efficient and the application only took a few minutes. Reviewed on: 10th August 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 11th August 2022

Excellent service

Both Simon the branch manager and Jade could not have been more helpful and explained everything in detail Reviewed on: 10th August 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 11th August 2022

EXCELLENT SERVICE

THE CUSTOMER SERVICE ASSISTANT PROCESSED THE CLOSING OF ONE EXISTING ACCOUNT AND THE OPENING OF A NEW ACCOUNT MOST EFFICIENTLY AND WITH A FRIENDLY MANNER. CAN'T FAULT HER! Reviewed on: 9th August 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 10th August 2022

What great service

Very friendly staff as usual and all the documents arrived the next day. Please don't close this branch, I love the local service. Reviewed on: 6th August 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 8th August 2022

Great service with a smile!

Just opened another account with Lutterworth. As always, everything was explained, and then completed, very efficiently. Great to have access to such a reliable, secure, local service. Reviewed on: 5th August 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 8th August 2022

Friendly efficient service

Staff are always very helpful and knowledgeable about their products. Reviewed on: 4th August 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 5th August 2022

Review account opening

Very good, staff extremely helpful. Reviewed on: 3rd August 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 4th August 2022

Excellent

We just received very helpful customer service whilst opening a new savings account at the Lutterworth branch. Would highly recommend. Reviewed on: 2nd August 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 3rd August 2022

Nuneaton office

The lady who served me was helpful, knowledgeable, polite and gave me all the information I needed Reviewed on: 1st August 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 2nd August 2022

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