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Hinckley & Rugby Building Society: Savings reviews

View other Hinckley & Rugby Building Society products
4.84
Based on 2,114 reviews, last reviewed 27th Jul 2026
71% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Friendly staff who wanted to help me. Friendly staff who wanted to help me. Arranged a one to one appointment to discuss my requirements in depth and in confidence, which was greatly appre... Read more Reviewed on: 27th July 2026
Jessie M's avatar
Jessie M

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026
Jeffrey magnor's avatar
Jeffrey magnor
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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2114)

Brilliant customer service

5
In these days of online banking and faceless call centres, it was so refreshing to be able to deal with experts face to face! The staff at Lutterworth branch were exemplary: knowledgeable, friendly and efficient. They made choosing and setting up my savings account quick, straightforward and convenient. Reviewed on: 3rd January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 4th January 2023
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Hinckley & Rugby Building Society

Excellent service

5
I opened a savings account which was surprisingly faff free all questions were answered very helpful and informative thank you Reviewed on: 30th December 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 3rd January 2023
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Hinckley & Rugby Building Society

Good choice and service

4
Efficient and friendly service by the customer facing staff Reviewed on: 30th December 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 3rd January 2023
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Hinckley & Rugby Building Society

Customer service at its best

5
I don’t know anywhere else where you receive a phone call keeping you informed of each process, or, what your choices are. Excellent advice, excellent service. Reviewed on: 25th December 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 3rd January 2023
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Hinckley & Rugby Building Society

Excellent service

5
The staff were helpful and knowledgeable about the products and processed my application very quickly. Reviewed on: 23rd December 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 3rd January 2023
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Hinckley & Rugby Building Society

Reminder of the tradition values...

5
Very simple process to open a new savings account with guidance from friendly and knowledge staff, (Rita in my case) Reviewed on: 23rd December 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 3rd January 2023
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Hinckley & Rugby Building Society

Rainy Day 120 Day Notice

4
Generally happy with the level of service received Reviewed on: 22nd December 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 23rd December 2022
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Hinckley & Rugby Building Society

Excellent service

5
Quick and efficient. Knowledgeable customer service representative. Reviewed on: 22nd December 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 23rd December 2022
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Hinckley & Rugby Building Society

Quick to answer calls and respond to your queries

5
Opening accounts - all process was dealt very quickly. Staff are very helpful Reviewed on: 22nd December 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 22nd December 2022
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Hinckley & Rugby Building Society

Good friendly service

5
Very helpful and explain all aspects. Reviewed on: 21st December 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 3rd January 2023
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Hinckley & Rugby Building Society

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