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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.84 (2114 reviews)

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4.84

Based on 2,114 reviews, last reviewed 27th Jul 2026

71% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Friendly staff who wanted to help me. Friendly staff who wanted to help me. Arranged a one to one appointment to discuss my requirements in depth and in confidence, which was greatly appre... Read more Reviewed on: 27th July 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2114)

Isa

the process of changing to my new isa was so easy with the help of your expert staff at the nuneaton branch Thankyou Reviewed on: 21st December 2022

Reply from Hinckley & Rugby Building Society Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 22nd December 2022

Exceptional customer service

Every time we have any communication with the Rugby office where our accounts are held, we find we have exceptional service - immediate connection by phone and highly responsive staff who commit to returning your call once a query is raised. Simon Terry's team at Rugby phoned several times to discuss an issue and carried out our requests seamlessly. Reviewed on: 21st December 2022

Many Thanks. Linda Doyle and Staff at South Wigston.

Yesterday we were at the South Wigston Branch to arrange for a new account. It is so refreshing to deal with real people in a friendly one to one meeting. Our particular thanks to Linda Doyle for her personal service, knowledge of the product and welcoming approach. Many Thanks. Reviewed on: 21st December 2022

Excellent service

We have recently opened a savings account and were impressed with the friendly professionalism of all the staff at Hinckley and Rugby Building Society Reviewed on: 20th December 2022

Really nice company to deal with

Excellent service from the office who rang me on a couple of occasions with minor queries. Having today 19th Dec just received my paperwork for continuation of a FRISA which ended 29th Nov I can't praise them enough. Well done. Reviewed on: 19th December 2022

Superb professional service

We were welcomed and given details of all savings offered Reviewed on: 19th December 2022

Very helpful staff and product Knowledge

I use the B/S for all of my financial needs, i value the face to face interaction. The staff always very helpful if there is a problem. i like the fact that i get to know the staff and they will recommend things to help make the best of my money. Reviewed on: 19th December 2022

Quality of Service

I have always had excellent service from H&R and the young lady that dealt with me on my last visit was no different. Reviewed on: 17th December 2022

Good traditional building society

Good polite, knowledgeable service with which I was very happy Reviewed on: 13th December 2022

Value for money

Jo explained everything Clearly. The application form was easy to fill in. Reviewed on: 13th December 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 14th December 2022

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