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Hinckley & Rugby Building Society: Savings reviews

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4.85
Based on 1,609 reviews, last reviewed 18th Feb 2026
24% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
12%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Felt I was being asked to provide a letter from the... Felt I was being asked to provide a letter from the joint account holder without the need to do so. How would you support my Mum further than I can. H... Read more Reviewed on: 18th February 2026
Rose Bird's avatar
Rose Bird

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025
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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1609)

Very knowledgeable and prompt with their service

5
Initial enquiry with request for application forms received very promptly and just received confirmation with the return of my personal ID documents. Good to be kept in the picture. Reviewed on: 25th November 2020
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H&R Member Feedback

Opening an account

5
Easy to open, friendly service and competitive rate of interest Reviewed on: 24th November 2020
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H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 25th November 2020
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Hinckley & Rugby Building Society

Friendly and given good information

5
A place where as a customer you feel valued Reviewed on: 23rd November 2020
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H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 24th November 2020
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Hinckley & Rugby Building Society

Hunting for savings accounts

4
Easy to open account Reasonable interest rate Reviewed on: 23rd November 2020
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H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 24th November 2020
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Hinckley & Rugby Building Society

An excellent service provider

5
The team at Hinckley & Rugby Building Society provided an excellent service. The set-up of the account was straight forward and methodical. The team were very courteous and helpful. All my questions were answered with confidence. I wholeheartedly recommend this team and product. Reviewed on: 20th November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 23rd November 2020
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Hinckley & Rugby Building Society

Excellent service

5
Efficient and friendly service over the phone. Reviewed on: 20th November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 23rd November 2020
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Hinckley & Rugby Building Society

Friendly & local

5
The lady who attended to me was most helpful and pleasant. Terms were also most competitive. Reviewed on: 19th November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 23rd November 2020
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Hinckley & Rugby Building Society

Great service and competitive product

5
The application form was sent out to me really quickly following a telephone call and the product was really competitive. Received confirmation that the documents are on their way to me so really quick again. Well done to all concerned. Reviewed on: 17th November 2020
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H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 18th November 2020
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Hinckley & Rugby Building Society

Doing their best in difficult circumstances.

4
Would have been a good idea to have clip boards to to lend to people, so they could fill forms in away from the office. Ditto pens! Reviewed on: 16th November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 17th November 2020
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Hinckley & Rugby Building Society

Excellent counter service

4
Your counter service agent was excellent today. Good knowledge, checking any advice that needed confirmation. A very good experience. Well done. Reviewed on: 13th November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 16th November 2020
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

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