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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.81 (1461 reviews)

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4.83

Based on 1,461 reviews, last reviewed 7th Oct 2025

29% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Helpful staff and clear and simple application forms Very clear and easy forms to complete and exceptionally helpful customer service staff; in particular Lucy Gash. Reviewed on: 7th October 2025

Latest lowest rating:

1

Disgraceful service, waiting for complaints team. Opened a postal isa account as I live in the North....I have since learned that they do not provide prepaid envelopes to enable me to operate my posta... Read more Reviewed on: 6th March 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1461)

Fixed rate bond

I searched the Internet and found they were offering a Very good rate. I also found a local branch in Coalville. The gentleman we saw explained everything we needed to know very well and we were done in 30 minutes. (Sorry forgotten his name) Would recommend this branch Allan Reviewed on: 10th October 2019

Excellent and very quick servive

Sarah, the member of staff who dealt with me, was very efficient and knew her products very well. Account opening went very smoothly and quickly. New pass books received within 3 days as promised. Reviewed on: 10th October 2019

Great personal service

Phone answered immediately to answer an initial enquiry. Greeted by name in the branch. All sorted in a few minutes. Pass book arrived by post 2 days later. Amazing service. Reviewed on: 9th October 2019

Mr

The service they give is great and some advice. All staffs give service as if family members Reviewed on: 7th October 2019

Easy switch to new account

Very good customer service. Good information on which to make a decision. Reviewed on: 7th October 2019

Friendly and efficient

Recently decided to open an account as the rates are very competitive. Cannot speak to highly of the prompt,friendly and efficient service provided by the staff in the Coalville office. Reviewed on: 2nd October 2019

Friendly helpful staff

My application for a fixed rate bond was dealt with quickly and efficiently. There was an issue about ID but a phone call with friendly, helpful and knowledgeable staff sorted it out without any fuss. Reviewed on: 25th September 2019

Very good service

Very good customer service and so easy to set up savings bond with no nonsense fuss and no appointment needed Reviewed on: 25th September 2019

Simple and efficient

Good interest rates for those who can tie their money up for a while along with great customer service. Made opening an account so easy as everything was explained to me at my initial visit to the office. Good to have local accessible offices with good customer relations. Thank you. Reviewed on: 17th September 2019

Personal Service

Very attentive staff who listened carefully to my needs. Very efficient team at Broughton Astley. Thank you. Reviewed on: 12th September 2019

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