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Hinckley & Rugby Building Society: Savings reviews

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4.85
Based on 1,603 reviews, last reviewed 12th Feb 2026
16% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
12%
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2%
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0%
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1%

Latest highest rating:

5

Helpful, professional, informative and friendly staff. We were helped and advised on purchasing. The gentleman we dealt with was new to us. He introduced himself. Asked appropriate questions and helped ... Read more Reviewed on: 12th February 2026
Sue's avatar
Sue

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025
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Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1603)

The friendly local building society

5
Always a pleasure to deal with you Reviewed on: 12th November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 13th November 2020
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Hinckley & Rugby Building Society

Excellent service

5
This is the second time this year that we have used this Building Society, and each time they have been prompt efficient and helpful. Reviewed on: 12th November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 13th November 2020
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Hinckley & Rugby Building Society

Staff helpful and process made easy and uncomplicated

5
Staff friendly and very helpfull Reviewed on: 10th November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 13th November 2020
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Review

5
Excellent customer service. During the process maintained contact using text. Reviewed on: 10th November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 10th November 2020
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Very helpful staff.

5
Friendly and knowledgeable staff who give you confidence in their work. Reviewed on: 10th November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 13th November 2020
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Hinckley & Rugby Building Society

Prompt service

5
Opened a savings account for my grandson. Received passbook within 3 days. Good service Reviewed on: 6th November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 10th November 2020
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Hinckley & Rugby Building Society

Friendly and efficient advice

5
I wanted to open a new account, and the advisor didn’t bamboozle me with information (or literature) about all your accounts, just was able to tell me about the couple of options for me, of which the Plain Sailing was perfect! A painless experience! Reviewed on: 5th November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 10th November 2020
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Hinckley & Rugby Building Society

Excellent

5
Friendly efficient staff and all Covid requirements met Reviewed on: 4th November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 10th November 2020
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Hinckley & Rugby Building Society

Savings review

4
A nice friendly society.Easy to understand accounts,well informed about accounts. Choice of accounts to suit a variety of needs. Helpful when extra information required. Friendly staff. Reviewed on: 3rd November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 10th November 2020
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Knowledgeable, friendly, always helpful

5
Efficient, pleasant, friendly service. All explained and done in quick time. Reviewed on: 30th October 2020
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H&R Member Feedback

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