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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.84 (2114 reviews)

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4.84

Based on 2,114 reviews, last reviewed 27th Jul 2026

71% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Friendly staff who wanted to help me. Friendly staff who wanted to help me. Arranged a one to one appointment to discuss my requirements in depth and in confidence, which was greatly appre... Read more Reviewed on: 27th July 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2114)

Helpful staff

The manager at Broughton Astley was very helpful. Reviewed on: 18th November 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 21st November 2022

Friendly people, professional service and great products

Extremely helpful & friendly team. They found the ideal savings account for my needs. My account was up and running in less than 24 hours. The ‘in branch’ (Rugby) experience was perfect and I would recommend a visit. Reviewed on: 18th November 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 21st November 2022

Excellent

The personal service was extremely good and the follow up was, on the whole, unnecessary but showed concern to ensure that the account had been set up correctly. Thank you. Reviewed on: 17th November 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 18th November 2022

Brilliant friendly service!!!

This busy office is exceptionally good at delivering top class customer service, expert advice on all products is always available and nothing is to much trouble for the lovely staff who work there, it's simply a pleasure to go into this branch as there's always a warm welcome and friendly face. Excellent in every way.cannot recommended highly enough. Reviewed on: 16th November 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th November 2022

In branch savings account application and start up

Quick efficient and knowledgeable staff member. Friendly welcoming and pleasant . However due to branch being busy at the time my application was done over the counter, would have preferred an area with some privacy. Nevertheless it was o.k. Reviewed on: 14th November 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 15th November 2022

Excellent Service

Mandy was brilliant, very informative and couldn't be any more helpful if she tried. Excellent customer service. Would highly recommend. Reviewed on: 11th November 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 14th November 2022

Regular Savings

I visited the South Wigston Branch of Hinckley & Rugby BS to open a Regular Savings Account. The member of staff I met there was very kind and helpful and gave me all the information I required to open the account. Very impressed and pleased with the service I received. Reviewed on: 9th November 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 14th November 2022

small is better

I moved some savings from a larger building society because HRBS is paying a slightly better rate of interest. Reviewed on: 8th November 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 9th November 2022

Fast and convinient

I went into the branch to ask about savings accounts. The lady behind the counter was very accommodating, answering any questions I had without judgement. She took me through the range of accounts they had, and very quickly opened one for me upon request. Reviewed on: 7th November 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 8th November 2022

Transferred from elsewhere and staff at H&R were very professional

I do find it rather difficult, despite having good hearing, to listen to financial information at the counter when a rather loud customer is at the next counter. It would be much better if discussions could take place away from counters. Reviewed on: 4th November 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 7th November 2022

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