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Hinckley & Rugby Building Society: Savings reviews

4.83
Based on 1,498 reviews, last reviewed 19th Oct 2025
216% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
12%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Overview Really easy to book an appointment and minimal delay between asking for an appointment and appointments itself. Front desk and the advisor herself wer... Read more Reviewed on: 19th October 2025
Paul S's avatar
Paul S

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025
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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1498)

Friendly and efficient

5
Opened a 120 day account, Laura was very efficient and knowledgeable. I was new to Hinckley and Rugby therefore had to provide ID but we got through it and my account was up and running by the time I left the building. Book arrived the following day in the post. Reviewed on: 8th November 2019

Great

5
The lady was very helpful and friendly. She gave us all the products available. Reviewed on: 5th November 2019

First Class

5
I love the Rugby Branch of H & R. The lady Who looks after me is great she operates from the till position on the right as you enter the front door. Unhappily being a little older I can't remember her name at this moment - apologies to her. The rates offered be HRBS are always - in my experience - better than other institutions. Reviewed on: 30th October 2019

Advice from staff member

5
Excellent customer service the staff member explained that the interest I was receiving on a large amount in my account was not very good and recommended I put it into a higher interest account Reviewed on: 30th October 2019

Service was excellent.

4
The man I spoke to was very helpful and the account opening process was quick and efficient. Reviewed on: 28th October 2019

Good experiences

5
Friendly staff who gave me a comprehensive explanation of the savings options provided. Reviewed on: 28th October 2019

Savings

5
Very good service ,very helpful staff everything was very well explained Reviewed on: 28th October 2019

Quick and easy process.

5
Went into my local branch to swap my account to a different one. Was greeted in a pleasant manner and was treated as an individual. The lady serving me looked after my needs very well, and explained things in a manner that I understood. Thank you so much. Reviewed on: 25th October 2019

As expected after being life long member

4
Excellent as expected from life long member Reviewed on: 25th October 2019

Welcoming shop and staff

5
Very easy to open account . Very helpful staff . All information required was given in pamphlets and explained thoroughly. Would definitely use again and highly recommend Reviewed on: 23rd October 2019

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