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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.86 (2000 reviews)

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4.86

Based on 2,000 reviews, last reviewed 25th Apr 2026

418% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

Smiling faces and a very warm welcome. Smiling faces and a very warm welcome. Jo helped with a passbook update which was done very quickly and efficiently. Asked me if there was anything el... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (2000)

the staff where very help full

it was very easy to set up the saving account I wanted and the staff where very help full Reviewed on: 22nd April 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 25th April 2022

Friendly and efficient service

Friendly and very helpful. My questions were all answered quickly and well. It was a good experience. This was the first account I had opened with Hinckley and Rugby and would happily recommend them. Reviewed on: 15th April 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 19th April 2022

Helpful staff

The counter staff are always pleasant and helpful. Knowledgeable and quick to respond to requests. Never had to queue. Reviewed on: 14th April 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 19th April 2022

Always helpful and friendly

Always helpful and friendly. Offer good advice and rarely have to queue! Reviewed on: 12th April 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th April 2022

Good service

Able to make an appointment to open account which was good, everything went smoothly Reviewed on: 12th April 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th April 2022

Friendly & helpful at Lutterworth branch

Opened our first savings account at H&R BS at Lutterworth branch. The lady who dealt with us (Jo Rogers) made us feel extremely welcome and answered any questions we had. She made the whole account opening experience simple and easy. Excellent customer service all round. Reviewed on: 7th April 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 8th April 2022

She was very friendly and helpful

She was very efficient and gave us all the information we needed to open a savings account for our grandson. Reviewed on: 1st April 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 5th April 2022

New fixed rate bond

Advised by post that my Fixed term Savings Bond was coming to a close…The Hinckley & Rugby Building Society suggested an alternative bond. This I agreed to and returned the paperwork duly signed. I was telephoned by the H&R Building Society to inform me that they had opened the new Bond. Reviewed on: 30th March 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 31st March 2022

Lutterworth staff

Amazingly friendly, very helpful, called me twice to make sure I understood changes in savings plan Reviewed on: 30th March 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 31st March 2022

Personal customer service

In this time of everything having to be done online, it is great to see some old fashioned customer interaction. More financial transactions should be done this way. Reviewed on: 27th March 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 28th March 2022

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