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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.81 (1590 reviews)

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4.84

Based on 1,590 reviews, last reviewed 5th Feb 2026

20% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

Very good customer service Alice was very helpful and efficient Reviewed on: 5th February 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1590)

Efficient in trying times

Opening a new account was handled promptly and efficiently by pleasant staff with clear information. Reviewed on: 7th July 2020

Straight forward set up

After trying to open an account with a previous building society for a child in our care. The experience we had was straight forward and in complicated with simple to follow requests. Reviewed on: 1st July 2020

Usual excellent service

People knowledgeable and efficient. Always friendly yet professional. New account opened on the day requested and all paperwork promptly dealt with. Reviewed on: 22nd June 2020

All the answers to all my question

I would recommend this building society to my friends Reviewed on: 18th June 2020

Fantastic

All the help I needed was given at the time and afterwards great Reviewed on: 17th June 2020

Very fast efficient turnaround

Was impressed previously too as used service before fast & efficient as usual despite Covid 19 disruption Reviewed on: 16th June 2020

Personal Service

Although the instruction to update my savings account got delayed in the post (thanks to Covid-19), I was able to change my account over in branch without the form. The assistant was extremely helpful, and the company gave a slightly preferential rate as a repeat customer. I’ve had bad experiences with other building societies where you feel you’re just a number. You’re a person with H&R. Reviewed on: 9th June 2020

Very fast account opening by post

Would have preferred to apply online rather than by post but was very quick. Reviewed on: 5th June 2020

Follow on savings account

Although it was completed on the telephone everything was sorted out quickly and efficiently Reviewed on: 2nd June 2020

Excellent customer service

Everything sorted to my satisfaction. Reviewed on: 27th May 2020

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