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Hinckley & Rugby Building Society: Savings reviews

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4.86
Based on 2,000 reviews, last reviewed 25th Apr 2026
418% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smiling faces and a very warm welcome. Smiling faces and a very warm welcome. Jo helped with a passbook update which was done very quickly and efficiently. Asked me if there was anything el... Read more Reviewed on: 25th April 2026
Gary P's avatar
Gary P

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026
Jeffrey magnor's avatar
Jeffrey magnor
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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (2000)

Excellent Customer Service

5
Carol Butterworth phoned to advise the savings pack was on it's way but in the meantime the interest rate on savings had been increased. She also phoned so say the instruction had been received and would deal with the matter on the maturity date. So nice to speak with just one person in this matter. Reviewed on: 24th March 2022
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H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 25th March 2022
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Hinckley & Rugby Building Society

Professional, friendly & welcoming

5
As soon as we entered the Hinckley and Rugby building society we were met by a friendly lady who dealt with my request in a positive and professional way. It's a pleasure to go into the branch as you know you are welcome. This is more noticeable as we have been treated with negativity by another building society. We would highly recommend the Hinckley and Rugby building society in Wigston, all the staff are friendly, willing to help you and we've always left feeling valued as one of their customers. Thank you! Reviewed on: 24th March 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 25th March 2022
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Hinckley & Rugby Building Society

Jamie Clarke

5
Jamie was so helpful. Explained everything about the 2 savings accounts I wanted. Very informative. The service was fast and efficient. I will be going back for more advice. Reviewed on: 24th March 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 25th March 2022
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Hinckley & Rugby Building Society

Local and friendly

5
Easy to open an account with friendly staff and no gimicks just clear information Reviewed on: 24th March 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 25th March 2022
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Hinckley & Rugby Building Society

Opening a saving account for grandchildren

5
Great customer service explained everything I needed to know,and how it works. Reviewed on: 24th March 2022
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H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 25th March 2022
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Hinckley & Rugby Building Society

Savings

5
I opened an account at the Wigston branch and Rita the lady that helped was excellent in every way. thank you Reviewed on: 23rd March 2022
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H&R Member Feedback

Efficient support.

5
Good efficient service, account appropriately advised. Reviewed on: 22nd March 2022
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H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 23rd March 2022
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Hinckley & Rugby Building Society

Friendly staff who kept in touch and made the process simple.

5
This was our first visit to Hinckley and Rugby, and although the branch was very short staffed the process of opening a fixed Rate Bond was very simple and everything was explained fully. I would use them again. Reviewed on: 21st March 2022
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H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 22nd March 2022
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Hinckley & Rugby Building Society

Good experience

5
Very polite and helpful, have recommended other people and they are just as happy. Reviewed on: 18th March 2022
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H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 21st March 2022
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Hinckley & Rugby Building Society

Very helpful,efficient and knowledgeable

5
Bond explained and opened very quickly. Reviewed on: 16th March 2022
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H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th March 2022
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Hinckley & Rugby Building Society

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