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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.86 (2001 reviews)

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4.86

Based on 2,001 reviews, last reviewed 30th Apr 2026

411% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

Very good service and very helpful staff to e highly... Very good service and very helpful staff to e highly recommended Reviewed on: 30th April 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (2001)

Highly likely.

Excellent friendly personal service, much better than doing all business on line. Fast service as well and product knowledge. Reviewed on: 1st October 2021

Reply from Hinckley & Rugby Building Society Thank you for your kind feedback. We know that our members love our branches and receiving your review has only confirmed that! We appreciate you taking the time to share your views. Response date: 4th October 2021

Quick and easy.

Couldn't have been quicker or easier. Excellent communication and pesonl attention. I've been trying since 6/9 to open a bank account with a leading bank. Today is 29/09, still no account. what a relief it was to find Hinckley and Rugby where there is excellent customer service. Thanks. Reviewed on: 29th September 2021

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. The efficiency of our service is a key priority for us and we’re delighted that you were happy with the service you received. Response date: 30th September 2021

Mr Bain

Very helpful staff, by post, online and by phone Reviewed on: 27th September 2021

Reply from Hinckley & Rugby Building Society Thank you for taking the time to provide your review. Our staff pride themselves on delivering an efficient and helpful experience to customers and will be pleased to know you were happy with the service you received. Response date: 28th September 2021

Always helpful

I chose to set up a savings for my baby son as I myself had a savings here while I was growing up. The team have always been helpful and it was lovely that the lady who served me was a lady I remember serving me when I was a lot younger (can’t remember her name!!) always smiling! Reviewed on: 21st September 2021

Reply from Hinckley & Rugby Building Society Congratulations on the birth of your son! Thank you for your lovely feedback. We’re so happy that you're pleased with the service you've received in branch over the years. Our staff members always strive to be as helpful as possible and will be delighted to hear that you've had such a positive experience. Response date: 22nd September 2021

Opening new Savings Account

Straightforward procedure and helpful and friendly staff Reviewed on: 17th September 2021

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. We’re so happy that you were pleased with the service you received in our branch. Our staff members always strive to be as helpful as possible and will be delighted to hear that you had such a positive experience. Response date: 20th September 2021

Very helpful service at Lutterworth branch

Allowed my mother who has mobility problems to sit whilst completing application form. Talk through process and made it simple. Reviewed on: 13th September 2021

Reply from Hinckley & Rugby Building Society Thank you for taking the time to provide your review. Our branch staff pride themselves on delivering an efficient and helpful experience to customers and will be pleased to know you were happy with the service you received. Response date: 14th September 2021

Customer Service

The customer service I received was excellent, clear and very nice manner it made my visit very easy. Reviewed on: 13th September 2021

Excellent personal interaction by young assistant.

This transaction was professionally handled by a young pleasant assistant, who handled the whole transaction speedily and efficiently . Reviewed on: 5th September 2021

Opening new account

Very professional advice on which account I should open Reviewed on: 3rd September 2021

Opening New Account

Counter staff friendly and efficient. Simple process to open a new account. HRB chosen due to better than average interest rate and a local branch nearby. Reviewed on: 2nd September 2021

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