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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.83 (2116 reviews)

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4.83

Based on 2,116 reviews, last reviewed 29th Jul 2026

71% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Excellent efficiency. I requested closure of one of my accounts by letter. This was carried out in a most efficient timeframe so much so that I was most surprised to find t... Read more Reviewed on: 29th July 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2116)

Good service

Able to make an appointment to open account which was good, everything went smoothly Reviewed on: 12th April 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th April 2022

Friendly & helpful at Lutterworth branch

Opened our first savings account at H&R BS at Lutterworth branch. The lady who dealt with us (Jo Rogers) made us feel extremely welcome and answered any questions we had. She made the whole account opening experience simple and easy. Excellent customer service all round. Reviewed on: 7th April 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 8th April 2022

She was very friendly and helpful

She was very efficient and gave us all the information we needed to open a savings account for our grandson. Reviewed on: 1st April 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 5th April 2022

New fixed rate bond

Advised by post that my Fixed term Savings Bond was coming to a close…The Hinckley & Rugby Building Society suggested an alternative bond. This I agreed to and returned the paperwork duly signed. I was telephoned by the H&R Building Society to inform me that they had opened the new Bond. Reviewed on: 30th March 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 31st March 2022

Lutterworth staff

Amazingly friendly, very helpful, called me twice to make sure I understood changes in savings plan Reviewed on: 30th March 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 31st March 2022

Personal customer service

In this time of everything having to be done online, it is great to see some old fashioned customer interaction. More financial transactions should be done this way. Reviewed on: 27th March 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 28th March 2022

Excellent Customer Service

Carol Butterworth phoned to advise the savings pack was on it's way but in the meantime the interest rate on savings had been increased. She also phoned so say the instruction had been received and would deal with the matter on the maturity date. So nice to speak with just one person in this matter. Reviewed on: 24th March 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 25th March 2022

Professional, friendly & welcoming

As soon as we entered the Hinckley and Rugby building society we were met by a friendly lady who dealt with my request in a positive and professional way. It's a pleasure to go into the branch as you know you are welcome. This is more noticeable as we have been treated with negativity by another building society. We would highly recommend the Hinckley and Rugby building society in Wigston, all the staff are friendly, willing to help you and we've always left feeling valued as one of their customers. Thank you! Reviewed on: 24th March 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 25th March 2022

Jamie Clarke

Jamie was so helpful. Explained everything about the 2 savings accounts I wanted. Very informative. The service was fast and efficient. I will be going back for more advice. Reviewed on: 24th March 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 25th March 2022

Local and friendly

Easy to open an account with friendly staff and no gimicks just clear information Reviewed on: 24th March 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 25th March 2022

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Hinckley & Rugby Building Society: Savings reviews

71% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Hinckley & Rugby Building Society: Savings now

Hinckley & Rugby Building Society Savings reviews (2116)

Good service

Friendly & helpful at Lutterworth branch

She was very friendly and helpful

New fixed rate bond

Lutterworth staff

Personal customer service

Excellent Customer Service

Professional, friendly & welcoming

Jamie Clarke

Local and friendly

Do you have a different Hinckley & Rugby Building Society product?

Want to see more from Hinckley & Rugby Building Society?

Mortgages

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