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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.86 (2001 reviews)

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4.86

Based on 2,001 reviews, last reviewed 30th Apr 2026

411% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

Very good service and very helpful staff to e highly... Very good service and very helpful staff to e highly recommended Reviewed on: 30th April 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (2001)

Great service , on Charity Account

very helpful to choose the right account and very helpful to get the account up and running Reviewed on: 3rd November 2021

Reply from Hinckley & Rugby Building Society Thank you for taking the time to provide your review. Our branch staff pride themselves on delivering an efficient and helpful experience to customers and will be pleased to know you were happy with the service you received. Response date: 4th November 2021

I would definitely recommend you

What a fantastic service staff were very helpful just wish all banks ect were as good as hrbs I have sent a email to your head branch to say how pleased I was with your staff and service Thank you Reviewed on: 3rd November 2021

Reply from Hinckley & Rugby Building Society Thank you for your kind feedback. We know that our members love our branches and receiving your review has only confirmed that! We appreciate you taking the time to share your views. Response date: 3rd November 2021

Patience is a virtue!

The staff were so patient with me. I didn't have the correct paperwork to open a savings account for my granddaughter but they kept the matter open and gently reminded me what was needed. They demonstrated a personal service rarely seen these days. Reviewed on: 2nd November 2021

Friendly and helpful staff

Went in to open children’s accounts Staff were friendly, professional and helpful Reviewed on: 27th October 2021

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. The efficiency of our service is a key priority for us and we’re delighted that you were happy with the service you received. Response date: 28th October 2021

NEW ACCOUNT

Friendly and efficent service throughout opening my new account Reviewed on: 25th October 2021

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. We’re so happy that you were pleased with the service you received in our branch. Our staff members always strive to be as helpful as possible and will be delighted to hear that you had such a positive experience. Response date: 26th October 2021

Friendly and very helpful

The staff are great. Nothing is too much trouble Reviewed on: 20th October 2021

Opening a new account

Wanted to open an account for our small angling club and Hinckley and Rugby were very helpful with their Treasurers Account. The account was opened very quickly and efficiently and the whole experience was excellent. Very friendly staff. Reviewed on: 15th October 2021

Reply from Hinckley & Rugby Building Society hank you for taking the time to provide your feedback. As a local savings provider we are always striving to ensure we have a competitive range of products for our customers. Thank you for saving with us and we look forward to assisting you in the future. Response date: 18th October 2021

Friendly, knowledgeable, helpful staff

Friendly, knowledgeable staff, easy to open account. Reviewed on: 11th October 2021

brillant

So nice to deal face to face .Very helpful. Wonderful not to be hanging on the phone for ages Reviewed on: 6th October 2021

Power of attorney registration

Not an everyday occurence for the counter staff I'm sure but it was carried out swiftly and efficiently. Must faster than I thought it was going to take. Impressed by how the account holders security came first at all times as well as the cheerful and competant performance of the staff. Reviewed on: 4th October 2021

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