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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.84 (2117 reviews)

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4.84

Based on 2,116 reviews, last reviewed 29th Jul 2026

71% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Excellent efficiency. I requested closure of one of my accounts by letter. This was carried out in a most efficient timeframe so much so that I was most surprised to find t... Read more Reviewed on: 29th July 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2117)

Opening a Savings Account

I called into the Hinckley branch to investigate opening a savings account. Holly clearly explained the different options available and how to proceed. I opened an account immediately. Reviewed on: 21st December 2021

Reply from Hinckley & Rugby Building Society Thank you for taking the time to provide your review. Our branch staff pride themselves on delivering an efficient and helpful experience to customers and will be pleased to know you were happy with the service you received. Response date: 22nd December 2021

Excellent but spell my name correctly in the future please

My surname I'd Bown not Brown. Thankyou Reviewed on: 20th December 2021

Reply from Hinckley & Rugby Building Society Thank you for your feedback. We will pass your message onto the team, who will be thrilled to know you had such a positive experience with us. Response date: 21st December 2021

Excellent sevice

I was really happy with the service I received. It was a most friendly service. Reviewed on: 20th December 2021

Reply from Hinckley & Rugby Building Society Thank you for your kind feedback. We know that our members love our branches and receiving your review has only confirmed that! We appreciate you taking the time to share your views. Response date: 21st December 2021

Always friendly and helpful

Always a welcome, a friendly face and a friendly response plus which I am known by name as a customer, which is a testament in itself. Reviewed on: 15th December 2021

Very welcoming!

The staff couldn't have been more helpful, both on the 'phone and in branch. Nothing was any trouble; handled in a kid way. Reviewed on: 15th December 2021

Great local service

I took our 18 month old into our local branch of H&R. The staff we very informative, helpful and our account was set up quickly. Reviewed on: 15th December 2021

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. We’re so happy that you were pleased with the service you received in our branch. Our staff members always strive to be as helpful as possible and will be delighted to hear that you had such a positive experience. Response date: 16th December 2021

Good service

Great customer service. Nice friendly staff. Reviewed on: 14th December 2021

Helpful

Very friendly and helpful would recommend to all friends and family to use the Coalvllle Reviewed on: 14th December 2021

Summary

Excellent service from the staff in your Rugby branch. Always polite and cheerful. Reviewed on: 13th December 2021

Products to suit your needs at your fingertip.

Knowledgeable team...Great product knowledge. Easy procedure to open account. Well done...lovely to have a local Building Sociery. South Wigston is very lucky. Reviewed on: 8th December 2021

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