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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.84 (2117 reviews)

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4.84

Based on 2,117 reviews, last reviewed 30th Jul 2026

70% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Staff are always friendly and respectful. Staff are always friendly and respectful. Especially dianne and the team. Reviewed on: 30th July 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2117)

Always been satisfied

A very pleasant young lady served me at the coalville branch very helpful Reviewed on: 22nd August 2021

Reply from Hinckley & Rugby Building Society Thank you for taking the time to provide your review. Our branch staff pride themselves on delivering an efficient and helpful experience to customers and will be pleased to know you were happy with the service you received. Response date: 23rd August 2021

Extremely helpful,quick and easy

Staff explained terms and conditions which made it all easy to understand. Reviewed on: 21st August 2021

Reply from Hinckley & Rugby Building Society Thank you for your kind feedback. We know that our members love our branches and receiving your review has only confirmed that! We appreciate you taking the time to share your views. Response date: 23rd August 2021

Great

From start to finish well explained through the whole steps well done!!!!!!!! Puts you at great ease when banking. Reviewed on: 21st August 2021

new account

Very prompt and efficient service, thank you. Reviewed on: 18th August 2021

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. The efficiency of our service is a key priority for us and we’re delighted that you were happy with the service you received. Response date: 19th August 2021

Very Friendly Staff

Gary Astill was a very experienced and knowledgeable person that we dealt with. Nothing was too much trouble, very helpful and clear advice was given. Reviewed on: 12th August 2021

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. We’re so happy that you were pleased with the service you received in our branch. Our staff members always strive to be as helpful as possible and will be delighted to hear that you had such a positive experience. Response date: 13th August 2021

Very impressed

I was dealt with politely and efficiently - very pleased Reviewed on: 11th August 2021

Amazing Service

The whole team at Lutterworth Branch are knowledgeable, friendly and very customer focused. Reviewed on: 10th August 2021

Amazing Team Lutterworth Branch

Everyone at the Lutterworth Branch are very knowledgeable, friendly and always happy to help. The whole Team are an asset to the Building Society. Always receive excellent service on my visits. Reviewed on: 10th August 2021

Accessible, responsive

I was able to speak directly to a branch member of staff by phone. My questions were answered and I was given an appointment promptly. Friendly and professional staff Reviewed on: 10th August 2021

Personal service

Although the account I opened was by post, the process was very easy and I even received a courtesy phone call to confirm that the account had been opened. Reviewed on: 10th August 2021

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