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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.83 (2063 reviews)

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4.83

Based on 2,063 reviews, last reviewed 12th Jun 2026

350% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

Always great customer service at Broughton Astley br... Always great customer service at Broughton Astley branch. Reviewed on: 12th June 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2063)

excellent customer service

We have had savings with this branch for many years and visited last week to renew one of our bonds . The customer service was excellent as always and would recommend it to anyone. Reviewed on: 17th May 2021

Reply from Hinckley & Rugby Building Society Thank you for your feedback. We will pass your message onto the team, who will be thrilled to know you had such a positive experience with us. Response date: 18th May 2021

A very helpful, friendly building society

We really enjoy using the H&R Building Society particularly the one in Lutterworth. The staff are always friendly and helpful and not pushy at all. We have several savings accounts with them and find them a useful way to save. Reviewed on: 17th May 2021

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. We’re so happy that you were pleased with the service you received in our branch. Our staff members always strive to be as helpful as possible and will be delighted to hear that you had such a positive experience. Response date: 18th May 2021

Efficient postal transaction

Straight forward, efficient and effective opening a new bond by post Reviewed on: 17th May 2021

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. The efficiency of our service is a key priority for us and we’re delighted that you were happy with the service you received. Response date: 18th May 2021

Great service

Very easy to deal with. Fast and efficient service. Reviewed on: 14th May 2021

Investing in a

The delay in opening the savings account was due to an omission we made on the application form and was dealt with courteously by Carol and Dianne. Reviewed on: 13th May 2021

After an omission we made on application everything went smoothly

Joanne & Diane were very helpful, patient and efficient. Reviewed on: 13th May 2021

Good service

Application for a savings account was dealt with speedily. I was impressed that I received a phone call confirming that all was well with my application (most organisations ring only to tell you that there is a problem!). Reviewed on: 13th May 2021

Reply from Hinckley & Rugby Building Society Thank you for your wonderful feedback. We’re delighted to hear that you had such a positive experience with us and look forward to assisting you again. Response date: 18th May 2021

Rugby branch staff are delightful to deal with. So helpful and friendly.

Opening 2 power of attorney savings accounts for elderly relatives is complex. The branch staff made the process as easy as possible. Reviewed on: 12th May 2021

Excellent service

From the moment I walked into the branch I felt welcome and valued. The member of staff was confident, spoke clearly, made good eye contact, had a smile and appeared to know the product and procedures well so was able to open an account for me efficiently. A spark of humour too. No hesitation in recommending two lovely ladies in Lutterworth Reviewed on: 11th May 2021

No problems

Having previously visited the Coalville branch I have found the staff polite and helpful. This time I made a postal application which was dealt with efficiently, including a 'phone call to say that my application had been received. Reviewed on: 11th May 2021

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