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Hinckley & Rugby Building Society: Savings reviews

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4.86
Based on 1,995 reviews, last reviewed 21st Apr 2026
513% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

So nice to speak real, friendly and helpful people I like to talk to real people and the staff I spoke to at H&R were great Reviewed on: 21st April 2026
Jonathan I's avatar
Jonathan I

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026
Jeffrey magnor's avatar
Jeffrey magnor
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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1995)

LONGEST TIME TO OPEN A SAVINGS ON RECORD

1
OPENING A SAVINGS ACCOUNT AS POA FOR MY MOTHER WHO HAS NOW MOVED INTO A CARE HOME. ONE PROBLEM WAS MY MOTHER HAS NO PROOF OF ADDRESS AS ALL CORRESPONDENCE IS SENT TO MY ADDRESS... SO YOU SHOULD BEAR THAT IN MIND FOR FUTURE APPLICATIONS.I KNOW WE ARE EXPERIENCING STRANGE TIMES AT THE MOMENT BUT STILL HAD TO STAND AND WAIT AT THE DESK FOR OVER AN HOUR WHILST APPROVAL WAS BEING SORT.... AT THE END WE HAD TO LEAVE WITHOUT A PASS BOOK WHICH HAS OBVIOUSLY TAKEN A WHILE TO GET HERE SO COULDN'T USE THE ACCOUNT WHILST WE WERE WAITING. AFTER BEING A LOYAL CUSTOMER AND HAVING MANY ACCOUNTS FOR OVER 30YEARS WITH YOU THIS IS THE WORST EXPERIENCE I HAVE HAD. Reviewed on: 18th February 2021
H&R Member Feedback's avatar
H&R Member Feedback

Good company to deal with

4
Woman who I raised a query with, was very courteous and helpful and understood the issue quickly and tried to resolve it. Reviewed on: 15th February 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 16th February 2021
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Hinckley & Rugby Building Society

Excellent service & help by friendly staff

5
Nice friendly local office, please do not close this office. Reviewed on: 15th February 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 16th February 2021
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

good friendly service

5
recently opened a savings account with a fair rate of interest. No hassle with Pin numbers and made an appointment to complete transaction in branch thus avoiding possible queuing H&R or contact with other customers. Good quick old fashioned personal service. Well done H&R. Reviewed on: 13th February 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 15th February 2021
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Hinckley & Rugby Building Society

Very good service

5
Very helpful and friendly very clear to understand good advice on different products Reviewed on: 12th February 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 15th February 2021
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Hinckley & Rugby Building Society

Personal service

5
We love the personal service we get from this local building society. The staff are always friendly, helpful, knowledgeable and accommodating. Service is quick and the rates are always competitive. Reviewed on: 7th February 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 8th February 2021
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Hinckley & Rugby Building Society

Coalville Branch service was outstanding.

5
The service from the Coalville Branch was outstanding. Gary and Sue were very helpful, knowledgeable, polite and professional. I would recommend the products and Branch to family and friends. Reviewed on: 7th February 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 8th February 2021
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Hinckley & Rugby Building Society

New account

5
Everything was done proficiently. Reviewed on: 6th February 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 8th February 2021
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Hinckley & Rugby Building Society

Excellent experience

5
The agent who dealt with us was very knowledgeable, extremely pleasant and very helpful with all the paperwork involved in opening a savings account for our grand daughter. We didn't find it straight forward at all, but the agent was very patient with us and was interested in us and our grand daughter as she ploughed through it all. All in all a more then pleasant experience. Reviewed on: 5th February 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 8th February 2021
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Excellent service & help by friendly staff

5
Safe environment in these difficult times Reviewed on: 5th February 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 8th February 2021
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Hinckley & Rugby Building Society

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