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Hinckley & Rugby Building Society: Savings reviews

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4.86
Based on 1,995 reviews, last reviewed 21st Apr 2026
515% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

So nice to speak real, friendly and helpful people I like to talk to real people and the staff I spoke to at H&R were great Reviewed on: 21st April 2026
Jonathan I's avatar
Jonathan I

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026
Jeffrey magnor's avatar
Jeffrey magnor
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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1995)

Helpful advice

4
Firstly spoketo a receptionist who was very friendly and helpful, she then referred me to another lady who rang me back. Both ladies were efficient and helpful, hence I was able to fill in my form and open a new account. Thankyou. Reviewed on: 5th February 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 8th February 2021
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Hinckley & Rugby Building Society

Excellent customer service

5
Friendly staff who went the extra mile to explain products and offered great customer service, nothing was too much trouble and they kept me informed every step of the way opening my accounts Reviewed on: 3rd February 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 4th February 2021
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Hinckley & Rugby Building Society

Efficient and informative

5
Wanted info on savings. New account set up...passbook arrived.. Good service Reviewed on: 3rd February 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 4th February 2021
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Hinckley & Rugby Building Society

Helpful and swift response.

4
With one product coming to maturity,I contacted HRBS and was given help about the option I was looking at and also assistance when I mentioned issues with my online access. Proactive assistance and swift response. Reviewed on: 2nd February 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 3rd February 2021
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Hinckley & Rugby Building Society

Went smoothly

5
Quick and efficient Con firmed and completed immediately Reviewed on: 1st February 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 2nd February 2021
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Hinckley & Rugby Building Society

Better than average

4
Completed on on line return but surprised you don’t get any email confirmation No confirmation that application or cheque received Did receive confirmation that cheque had cleared and account active Reviewed on: 29th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this feedback which we have shared with the teams in our branches and head office. We are happy you were satisfied with the service you have received. Response date: 1st February 2021
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Hinckley & Rugby Building Society

Service for H & R savers

5
I have used H & R many times over the years, especially latterly, & have found them to be competitive, helpful & convenient. Unfortunately now they have moved from Countesthorpe it is not so handy, But Broughton Astley staff are very helpful when you contact them. I would support them as one of our more local businesses as well. Reviewed on: 28th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 29th January 2021
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Hinckley & Rugby Building Society

Service

5
Efficient service and efficient and friendly staff Reviewed on: 28th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 29th January 2021
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Hinckley & Rugby Building Society

Excellent service

5
Very helpful with opening an account with Power of Attorney. Clear telephone advice about documents required and speedy response. Reviewed on: 26th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 27th January 2021
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Hinckley & Rugby Building Society

NEW FIXED TERM BOND INVESTMENT

5
HIGHLY COMPETITIVE PRODUCT ADMINISTERED BY FRIENDLY AND EFFICIENT STAFF ! Reviewed on: 25th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 26th January 2021
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

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