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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.83 (2063 reviews)

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4.83

Based on 2,063 reviews, last reviewed 12th Jun 2026

350% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

Always great customer service at Broughton Astley br... Always great customer service at Broughton Astley branch. Reviewed on: 12th June 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2063)

Bond renewal process

Excellent; rapid response from my postal application for a two year bond. Easier and quicker than a personal visit to the branch (an existing investor) Reviewed on: 12th April 2021

Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 12th April 2021

Very easy to open a account for my grandson

Staff were so friendly and very helpful and explained everything about the account Reviewed on: 9th April 2021

A friendly and efficient Building Society.

Very good next day customer service , could not have wished for more. Postal account opened within a day of posting the application and confirmation of funds received by phone, very much appreciated . Reviewed on: 8th April 2021

Making it easy

I needed to open an account and even with the Covid restrictions you made it straightforward. I booked a time slot and completed the forms prior to my visit plus relevant id. The staff very friendly, courteous and efficient. Very impressed, thank you. Reviewed on: 1st April 2021

Brilliant

Always friendly and helpful take the time to explain the product. Been a customer for a few years now never had any problems Reviewed on: 1st April 2021

Very friendly and knowledgeable staff!

A warm welcome to open a Childrens Savings account today. The lady spent time to explain what would happen next and when and took the time to answer any questions that I had too. I didnt feel rushed at all and I was made to feel valued. Great service and a branch that I'll use regularly moving forward and tell my friends and family about too! Well done Hinckley & Rugby!!! Reviewed on: 1st April 2021

Transfer to a new account

Everything done in a clear, helpful and courteous way. Reviewed on: 1st April 2021

Mrs Brown

Everyone was very friendly, informative and helpful. The phone was answered very quickly and any correspondence was received in the post the next day. Reviewed on: 1st April 2021

A quick and efficient service over a number of years of investing with company

I was in and out the branch in Coalville in a matter of minutes Reviewed on: 30th March 2021

Hinckley and Rugby Coalville

Excellent service, friendly and local. Reviewed on: 30th March 2021

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