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Hinckley & Rugby Building Society: Savings reviews

4.84
Based on 2,117 reviews, last reviewed 30th Jul 2026
70% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Staff are always friendly and respectful. Staff are always friendly and respectful. Especially dianne and the team. Reviewed on: 30th July 2026
Raghvinder S chohan's avatar
Raghvinder S chohan

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026
Jeffrey magnor's avatar
Jeffrey magnor

About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2117)

My experience

4
Good and efficient service, with helpful and friendly staff. Reviewed on: 27th May 2021
Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. The efficiency of our service is a key priority for us and we’re delighted that you were happy with the service you received. Response date: 28th May 2021
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Hinckley & Rugby Building Society

account quickly & efficiently sorted

4
staff very helpfull. had no difficulty setting up the account Reviewed on: 26th May 2021
Reply from Hinckley & Rugby Building Society Thank you for your wonderful feedback. We’re delighted to hear that you had such a positive experience with us and look forward to assisting you again. Response date: 27th May 2021
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Hinckley & Rugby Building Society

Lutterworth branch

5
Great customer service to sort out POA and open 3 accounts. Thorough service, helpful and accommodating. What a great branch, many thanks Reviewed on: 20th May 2021
Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. We’re so happy that you were pleased with the service you received in our branch. Our staff members always strive to be as helpful as possible and will be delighted to hear that you had such a positive experience. Response date: 21st May 2021
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Hinckley & Rugby Building Society

Good friendly service!

5
Friendly and knowledgeable staff made my transaction and investment straight forward! Reviewed on: 19th May 2021
Reply from Hinckley & Rugby Building Society Thank you for your feedback. We will pass your message onto the team, who will be thrilled to know you had such a positive experience with us. Response date: 20th May 2021
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Hinckley & Rugby Building Society

excellent customer service

5
We have had savings with this branch for many years and visited last week to renew one of our bonds . The customer service was excellent as always and would recommend it to anyone. Reviewed on: 17th May 2021
Reply from Hinckley & Rugby Building Society Thank you for your feedback. We will pass your message onto the team, who will be thrilled to know you had such a positive experience with us. Response date: 18th May 2021
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Hinckley & Rugby Building Society

A very helpful, friendly building society

5
We really enjoy using the H&R Building Society particularly the one in Lutterworth. The staff are always friendly and helpful and not pushy at all. We have several savings accounts with them and find them a useful way to save. Reviewed on: 17th May 2021
Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. We’re so happy that you were pleased with the service you received in our branch. Our staff members always strive to be as helpful as possible and will be delighted to hear that you had such a positive experience. Response date: 18th May 2021
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Hinckley & Rugby Building Society

Efficient postal transaction

4
Straight forward, efficient and effective opening a new bond by post Reviewed on: 17th May 2021
Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. The efficiency of our service is a key priority for us and we’re delighted that you were happy with the service you received. Response date: 18th May 2021
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Hinckley & Rugby Building Society

Great service

5
Very easy to deal with. Fast and efficient service. Reviewed on: 14th May 2021
Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. The efficiency of our service is a key priority for us and we’re delighted that you were happy with the service you received. Response date: 18th May 2021
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Hinckley & Rugby Building Society

Investing in a

4
The delay in opening the savings account was due to an omission we made on the application form and was dealt with courteously by Carol and Dianne. Reviewed on: 13th May 2021
Reply from Hinckley & Rugby Building Society Thank you for your feedback. We will pass your message onto the team, who will be thrilled to know you had such a positive experience with us. Response date: 18th May 2021
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Hinckley & Rugby Building Society

After an omission we made on application everything went smoothly

5
Joanne & Diane were very helpful, patient and efficient. Reviewed on: 13th May 2021
Reply from Hinckley & Rugby Building Society Thank you for your feedback. We will pass your message onto the team, who will be thrilled to know you had such a positive experience with us. Response date: 18th May 2021
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Hinckley & Rugby Building Society

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