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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.84 (2117 reviews)

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4.84

Based on 2,117 reviews, last reviewed 30th Jul 2026

70% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Staff are always friendly and respectful. Staff are always friendly and respectful. Especially dianne and the team. Reviewed on: 30th July 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2117)

Good service

Application for a savings account was dealt with speedily. I was impressed that I received a phone call confirming that all was well with my application (most organisations ring only to tell you that there is a problem!). Reviewed on: 13th May 2021

Reply from Hinckley & Rugby Building Society Thank you for your wonderful feedback. We’re delighted to hear that you had such a positive experience with us and look forward to assisting you again. Response date: 18th May 2021

Rugby branch staff are delightful to deal with. So helpful and friendly.

Opening 2 power of attorney savings accounts for elderly relatives is complex. The branch staff made the process as easy as possible. Reviewed on: 12th May 2021

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. We’re so happy that you were pleased with the service you received in our branch. Our staff members always strive to be as helpful as possible and will be delighted to hear that you had such a positive experience Response date: 12th May 2021

Excellent service

From the moment I walked into the branch I felt welcome and valued. The member of staff was confident, spoke clearly, made good eye contact, had a smile and appeared to know the product and procedures well so was able to open an account for me efficiently. A spark of humour too. No hesitation in recommending two lovely ladies in Lutterworth Reviewed on: 11th May 2021

No problems

Having previously visited the Coalville branch I have found the staff polite and helpful. This time I made a postal application which was dealt with efficiently, including a 'phone call to say that my application had been received. Reviewed on: 11th May 2021

Investing in a 2 yr bond

Very timely, helpful and polite, which is pretty rare these days. Reviewed on: 9th May 2021

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. Your comments will be passed on to our team who will be delighted that you were happy with the service they provided. Thank you for saving with us. Response date: 10th May 2021

Very helpful

Opening hours are more than other building society Reviewed on: 5th May 2021

Reply from Hinckley & Rugby Building Society Thank you for your feedback. We will pass your message onto the team, who will be thrilled to know you had such a positive experience with us. Response date: 6th May 2021

Opening savings account

Opening a savings account in the branch was quick and easy. Reviewed on: 4th May 2021

Friendly efficient service

We had just closed a matured ISA with the Halifax B S and decided to move it to the H&R because the interest rate was better and we already had other savings with H&R. Opening the new account was easy to do and the customer service was as friendly and efficient has it as always been over many years. Reviewed on: 30th April 2021

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. The efficiency of our service is a key priority for us and we’re delighted that you were happy with the service you received. Response date: 4th May 2021

Friendly and professional

First time with HR, was surprised to see how friendly and professional they are. Very thing done in a very orderly fashion. Reviewed on: 30th April 2021

Excellant Building Society

Friendly, helpful, reliable and efficient staff Reviewed on: 29th April 2021

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