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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.83 (2109 reviews)

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4.83

Based on 2,109 reviews, last reviewed 21st Jul 2026

71% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

I was having problems logging into my Accounts. I was having problems logging into my Accounts.But a telephone call to Alice in your Customers Services.resolved the issue very quickly..Excellent Cus... Read more Reviewed on: 21st July 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2109)

Great company Friendly & Helpful

The Staff are very friendly and helpful whenever i visit and i likie that yoiu can deal with a person instead of having to use machines for your transactions.I always highly recommend using the Rugby & Hinkley to firends and family as My Father recommended me to open a savings account.In these days of automation it is great that a good company like this still thrives and people feel they can rely on.Well done Rugby & Hinckley ! Reviewed on: 15th April 2026

Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026

Great product and customer service

I took out a five year fixed ISA a year ago which I completed online. Fast and efficient. I did later speak with H&R and customer service was excellent. Reviewed on: 15th April 2026

Like always it was quick, easy and efficient

Like always it was quick, easy and efficient Reviewed on: 15th April 2026

Staff always helpful in the local offices

Staff always helpful in the local offices Reviewed on: 15th April 2026

Good ISA rates, not the best but still good.

Good ISA rates, not the best but still good. Service very good. What’s not to like? Reviewed on: 15th April 2026

New customer and good so far

New customer ( first year with them) good customer service and interest rates, hopefully continue to save with them when fixed comes to an end soon. Reviewed on: 15th April 2026

Branches provide excellent customer service.

Now moving to on-line availability, but, importantly retaining town centre walk-in branches where customer service is excellent. Also saving rates are competetive Reviewed on: 15th April 2026

Hinckley & Rugby B S Caring in our Community

Hinckley & Rugby Building Society in Spalding Town are excellent, they are so helpful, whenever you go in and what ever you need they want to help and support you. We have had several problems and just gone in, on several occasions, but each time, even though we are probably asking the same questions, they still don't seem to mind. Their ability to make you feel you are not stupid and that you are important is uppermost in that Office, whenever you go in. They have all the knowledge you need and spend whatever time you need with you to make you understand and to help. Thank you to you all, in Spalding, we, personally would not know what to do without this Office here in Spalding. Please don't ever go away or close, WE NEED YOU. Reviewed on: 15th April 2026

Good product, friendly staff

I have a fixed ISA product with them, which was very competitive when opened. I have been into my local branch three or four times since, administering the account, and have always found the staff to be helpful and friendly Reviewed on: 14th April 2026

Hassle free savings with excellent interest rates on...

Hassle free savings with excellent interest rates on a regular saving. Friendly and welcoming staff. Reviewed on: 14th April 2026

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