Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.85 (1625 reviews)

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4.85

Based on 1,625 reviews, last reviewed 5th Mar 2026

43% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

Extremely pleased. I was extremely pleased with help and advice given to me by your member of staff at Rugby [sorry did not catch her name],not only was she very helpful... Read more Reviewed on: 5th March 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1625)

Review of opening a new Savings Account

The Building Society offers very competitive rates and a very high level of customer service. All the staff at the branch were very helpful and extremely pleasant. The staff were able to answer all our questions regarding the account, and the process for opening the account was very straightforward and efficient. The face to face contact with staff is very important and highly valued, and by far much better than a computer interface. Reviewed on: 4th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 5th January 2023

Brilliant customer service

In these days of online banking and faceless call centres, it was so refreshing to be able to deal with experts face to face! The staff at Lutterworth branch were exemplary: knowledgeable, friendly and efficient. They made choosing and setting up my savings account quick, straightforward and convenient. Reviewed on: 3rd January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 4th January 2023

Excellent service

I opened a savings account which was surprisingly faff free all questions were answered very helpful and informative thank you Reviewed on: 30th December 2022