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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.86 (2000 reviews)

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4.86

Based on 2,000 reviews, last reviewed 25th Apr 2026

518% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

Smiling faces and a very warm welcome. Smiling faces and a very warm welcome. Jo helped with a passbook update which was done very quickly and efficiently. Asked me if there was anything el... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (2000)

Young Saver Account

I have visited Hinckley and Rugby Building Society in Lutterworth twice recently. Some of my children had savings accounts at the building society and because the interest rates are so competitive I chose to close their Nationwide accounts and move the money to Hinckley and Rugby. I have been so pleasantly surprised by the warm, friendly atmosphere in the branch and found them so helpful in opening an additional account for my 3 year old and mentioning competitive bonds too. I was lucky enough to visit on an open day and enjoyed cake and balloons plus a chat with the CEO who appeared to have a genuine interest in providing a service to the community. Well done Hinckley and Rugby, in an age where banks are all about profit and lack of customer service you have demonstrating there are still community focussed banking options out there. Reviewed on: 4th August 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 7th August 2023

Excelant

So easy staff know all the products Reviewed on: 1st August 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 2nd August 2023

Changing my notice account

Jade, was friendly and professional. Not afraid to gain advice from Chris in head office. All sorted in one visit. Reviewed on: 28th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 31st July 2023

Savings

Really helpful and pleasant . Able to answer appropriate questions . Reviewed on: 25th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 26th July 2023

Savings advice

This is the second time this month I have been into the Hinckley branch and on each occasion I have received excellent advice, the staff are very friendly and are very thorough when explaining all the options that are available. Thank you once again. Reviewed on: 24th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 26th July 2023

Very helpful

Dealt with my business very swiftly. Reviewed on: 22nd July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 24th July 2023

HRBS

Opened a savings account with Hinckley and Rugby Building Society,the people in there were really helpful and I was soon up and running with the account,many thanks. Reviewed on: 20th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 21st July 2023

Excellent advice and service

I went in on a Saturday and the service was excellent. They could not be any more helpful. What they said they would do, they did. Follow up call and I can’t get over how helpful they were. Felt like a valued customer. Reviewed on: 17th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 19th July 2023

Straightforward process, Friendly Staff

Opened multi Savings accounts for Grandchildren, Pleasant staff and a convenient town centre branch. Passbooks received in the post promptly. Straightforward process to add money to the accounts online. Signed up for online access. The only minor glitch was locating the button to confirm I'd read the T&Cs Reviewed on: 15th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 17th July 2023

Advice on savings

I would just like to say how pleased I was when asking advice on various savings account, the lady I spoke to was very attentive with excellent knowledge and explained options very well. Thank you from a satisfied customer. Reviewed on: 13th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 14th July 2023

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