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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.86 (2000 reviews)

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4.86

Based on 2,000 reviews, last reviewed 25th Apr 2026

518% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

Smiling faces and a very warm welcome. Smiling faces and a very warm welcome. Jo helped with a passbook update which was done very quickly and efficiently. Asked me if there was anything el... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (2000)

Thorough and professional.

Helpful phone contact resolved a few queries. Rapid response times. Much appreciated by this customer who was not at his best during the process. Reviewed on: 13th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 14th July 2023

Excellent Service

I was well looked after in the branch with a very clear explanation of the savings account that I had chosen. Very efficient and welcoming. Reviewed on: 11th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th July 2023

Staff

Having visited the branch ,I have to say your staff there were very friendly,well informed of the products and would definitely recommend the branch , Reviewed on: 10th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th July 2023

Good advice from knowledgeable and approachable staff

Extremely helpful and knowledgable staff. Answered all questions and offered useful extra info on savings Reviewed on: 7th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 10th July 2023

review of counter service

staff very helpful and informative Reviewed on: 4th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 5th July 2023

Most enjoyable.

Jennifer Williams has the patience of a saint. For once I enjoyed doing business. Reviewed on: 4th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 5th July 2023

Excellent customer service

Great service from knowledgable staff, friendly and great products too. Reviewed on: 2nd July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 3rd July 2023

Great service

Very easy to set up a savings account I was told all about the type of acount that would suit me Thanks very much Stu Reviewed on: 23rd June 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 26th June 2023

Very poor savings rates

Why is Hickley and Rugby Building society paying such poor savings rates? Sub 3% in general when base rate is over 4% and rising. Reviewed on: 19th June 2023

Reply from Hinckley & Rugby Building Society With the ongoing changes to the Bank of England base rate, our saving account rates are constantly under review. Please be aware that our interest rates are increasing as of 3 July 2023 with any further updates will be published online. If you would like to speak to someone about our accounts, please get in touch - https://www.hrbs.co.uk/contact-us/ Response date: 28th June 2023

Easy access to staff

So nice to be able to speak to someone,. Quick pickup on phone call. Excellent help from staff Reviewed on: 15th June 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 16th June 2023

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