Smart Money People Logo

Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,614 reviews, last reviewed 6th Jan 2026
83% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Original contact advised no change in premium but on... Original contact advised no change in premium but on renewal and payment the amount had changed Reviewed on: 6th January 2026
Stella H's avatar
Stella H

Latest lowest rating:

1

Disappointed with Late Return Cover claim process I purchased Late Return Cover, including coverage for car park delays. When my check-in was cancelled due to an airline error, I was forced to book a ... Read more Reviewed on: 10th December 2025
Wojciech M's avatar
Wojciech M

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

Holiday Extras Travel Insurance Travel insurance reviews (3614)

Review of the Holiday Extras Travel Insurance, Travel insurance:

Easy to use, quick and simple, good value for money

5
Easy to use, quick and simple, good value for money Reviewed on: 22nd May 2025

Scan company. Go elsewhere

1
They are a scam and refuse to pay for a genuine claim. Go elsewhere. Another insurer paid my partner for the same incident. Travel extras came up with a ridiculous excuse not to. Reviewed on: 19th September 2025

Easy to use.

5
Easy to use. Covered everything we needed Reviewed on: 19th September 2025

Always great to deal with .

5
Always great to deal with . Straight to understand Reviewed on: 18th September 2025

Very good customer service fast efficient dealing wi...

5
Very good customer service fast efficient dealing with my requirements Reviewed on: 18th September 2025

This company came highly recommended to us by anothe...

5
This company came highly recommended to us by another traveller who had had to make a claim with them and they were amazing in a very difficult hospital emergency abroad. We didn't need to make a claim ourselves, but were given a fab countdown to our holiday, offered discounts on airport parking which we did use and other options to consider. It was easy to use the site too. Reviewed on: 18th September 2025

Have used Holiday Extras for many many years.

5
Have used Holiday Extras for many many years.... starting with booking airport hotels. When I've booked holiday insurance I've had excellent service. Reviewed on: 17th September 2025

Excellent service!

5
By mistake I took out a new policy instead of renewing the old one. It was all sorted immediately, with no fuss. Delighted! Reviewed on: 17th September 2025

Easy to use, clear wording, good value, happy customer

5
Easy to use, clear wording, good value, happy customer Reviewed on: 15th September 2025

Very good and very responsible for my questions

5
Very good and very responsible for my questions Reviewed on: 14th September 2025

Easy to understand and purchase.

5
Easy to understand and purchase. Did not need to claim but all details were given clearly of how to claim if required. Reviewed on: 12th September 2025