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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,683 reviews, last reviewed 6th Mar 2026
6% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

They didn't make a drama out of a crisis! I had the misfortune to have to claim on my travel insurance which I'd taken out with Holiday Extras, because 2 weeks before our cruise my partner had... Read more Reviewed on: 6th March 2026
Valerie K's avatar
Valerie K

Latest lowest rating:

1

Extremely disappointing management Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You d... Read more Reviewed on: 18th February 2026
Elizabeth C's avatar
Elizabeth C

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

Holiday Extras Travel Insurance Travel insurance reviews (3683)

Review of the Holiday Extras Travel Insurance, Travel insurance:

Brilliant deal and easy to use

5
It was easy and cheap I didn’t have to sit there and search the web for a deal I only put my details in even with medical conditions I got a gold policy cheaper than I have ever had for travel insurance made up Reviewed on: 29th April 2025

Two for less than combined

4
I requested annual for myself and wife which seemed expensive so requested just wife because she was holidaying more. I was very surprised that separately was significantly cheaper than together but the agents patience was greatly appreciated. Reviewed on: 7th May 2025

Would recommend can do without the AI

4
I had to ask some questions before doing my renewal. I HATE the stupid AI stuff. Please let me speak to a human immediately not have to go through the useless AI. Also would like an email address to email a human out of hours to get an answer. Sorry if I sound old but the AI just does not work. Apart from that the booking process works well asking questions as you go. Lets you enter medical conditions and add extras at the end. I do think a £750 gadgets cover is pretty ridiculous as who has a phone worth less then that these days. I would still recommended Holidays Extras despite the couple of minor niggles I have. I am sure some people might like the AI stuff. Reviewed on: 7th May 2025

Reasonable price.

5
Reasonable price. I don't have experience in claiming. Reviewed on: 7th May 2025

Great experience

5
Easy to follow the system to get insurance cover Reviewed on: 7th May 2025

Brilliant easy and simple the way it should be .

5
Brilliant easy and simple the way it should be . Thanks will definitely use again . Reviewed on: 7th May 2025

holiday insurance

5
It was very straightforward to book holiday insurance. It was clear to understand what was included and the cover provided. Providing the key facts sheet made it easier to understand my cover without the need to read the whole policy. Reviewed on: 7th May 2025

Easy app to use, good prices.

5
Easy app to use, good prices. I entered the incorrect dates and it was so easy to change. Reviewed on: 7th May 2025

Annual holiday renewal

5
Easy step by step on line application reasonable price for our holidays abroad. Reviewed on: 6th May 2025

Easy to purchase but don't know how you are as haven...

3
Easy to purchase but don't know how you are as haven't needed to make a claim Reviewed on: 6th May 2025

i had turned off auto renew and i still had money ta...

1
i had turned off auto renew and i still had money taken out of my bank Reviewed on: 6th May 2025