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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,610 reviews, last reviewed 2nd Jan 2026
83% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Booked on line - straightforward. Booked on line - straightforward. Reviewed on: 2nd January 2026
Brummie Bill 's avatar
Brummie Bill

Latest lowest rating:

1

Disappointed with Late Return Cover claim process I purchased Late Return Cover, including coverage for car park delays. When my check-in was cancelled due to an airline error, I was forced to book a ... Read more Reviewed on: 10th December 2025
Wojciech M's avatar
Wojciech M

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

Holiday Extras Travel Insurance Travel insurance reviews (3610)

Review of the Holiday Extras Travel Insurance, Travel insurance:

Overall, customer service was good

4
Overall, customer service was good but it took a few days to sort out the cover because Holiday Extras needed to refer back to the underwriter. So trying to renew the travel insurance was more painful than normal Reviewed on: 23rd May 2025

Wonderful Holiday Extras.

5
Dealing with your agent was excellent. He was extremely helpful, incredibly patient and very understanding and on top of this, he explained my situation and helped me through the process. I am a very grateful client. Reviewed on: 21st August 2025

Hi, I would like thank how quick and simple it was t...

5
Hi, I would like thank how quick and simple it was to fill in the forms and how easy it was and took little time. Reviewed on: 21st August 2025

Straight forward - hoping better than other services

4
Nothing out the ordinary - was straight forward. Haven't had to claim so that will be the true test. Had a bad experience using HEs for a transfer so hoping this was just a one-off. Reviewed on: 21st August 2025

Very knowledgeable and friendly staff

5
Very knowledgeable and friendly staff Reviewed on: 21st August 2025

Easy to renew.

5
Easy to renew. Convenient on phone access Reviewed on: 21st August 2025

A very good personal experience explaining all the c...

5
A very good personal experience explaining all the contents of my cover also adding on the medical information Reviewed on: 21st August 2025

coverage was clear and the price was competitive con...

5
coverage was clear and the price was competitive considering other insurances we had checked it was easy to understand what was covered and what was not so all in all a good experience and piece of mind ready for our holiday. Reviewed on: 21st August 2025

Very easy and uncomplicated to deal with

5
Very easy and uncomplicated to deal with Reviewed on: 21st August 2025

Offers not available

3
Frustrated that discounts were offered via emails but not applied when booking using the app directly. Reviewed on: 21st August 2025

Always thought you were expensive!

5
Always thought you were expensive! However I tried again and whoopee! You came in first!! Well done I was/am thrilled to be aboard Thank you!! Reviewed on: 20th August 2025