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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,683 reviews, last reviewed 6th Mar 2026
6% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

They didn't make a drama out of a crisis! I had the misfortune to have to claim on my travel insurance which I'd taken out with Holiday Extras, because 2 weeks before our cruise my partner had... Read more Reviewed on: 6th March 2026
Valerie K's avatar
Valerie K

Latest lowest rating:

1

Extremely disappointing management Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You d... Read more Reviewed on: 18th February 2026
Elizabeth C's avatar
Elizabeth C

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

Holiday Extras Travel Insurance Travel insurance reviews (3683)

Review of the Holiday Extras Travel Insurance, Travel insurance:

Phone response

4
When I had a query, although it took a long time to get through on the phone, once I did I got a quick and clear response. Reviewed on: 27th May 2025

Karen was amazing!

5
Karen was amazing!! I nearly had to cancel my holiday as I could not get insured. She spent so long going through everything and managed to work out a policy. I can’t thank the team enough! Reviewed on: 13th June 2025

Great customer service

5
We have to insure multiple medical issues. The customer service was both empathetic and very helpful in ensuring that we got the cover that we needed. Reviewed on: 13th June 2025

Quick and easy

5
Was easy process, quote was affordable, better than any other company Reviewed on: 13th June 2025

Very easy online to book when time is pressing befor...

5
Very easy online to book when time is pressing before your holiday highly recommend! Reviewed on: 13th June 2025

travel insurance

5
Very easy. Have had travel insurance for a few years now. easy to renew. check details update any changes in health extra and away you go. covered. Reviewed on: 13th June 2025

A good price; easy application process

4
A good price; easy application process Reviewed on: 12th June 2025

david b...

5
Excellent web site very easy to use and an excellent quote. Will definately use it again Reviewed on: 12th June 2025

I have not needed to claim so not much to report but...

5
I have not needed to claim so not much to report but purchasing the insurance is straight forward and clear, documentation sent by email and accessible Reviewed on: 12th June 2025

Excellent service from Holiday Extras

5
We had an experience before that we had a 14hrs delay in Venice and when we claimed when we came back immediately we were paid for the delayed flight. Also because of that delay we are also worried about our parking booked with Holiday Extras and when I called them from Venice about the delay because I only paid for the 6 hours after arrival but the receptionist was very helpful and assured us that its ok, there will be no extra payment because it is beyond our control….. Excellent service thats why I always book our airport parking and travel insurance with Holiday Extras.. Reviewed on: 12th June 2025

Used holiday extras for lots of different service al...

5
Used holiday extras for lots of different service always easy to understand Reviewed on: 12th June 2025