Write a review

Go to business site

Holidaysafe : Travel insurance reviews

Name: Travel insurance
Rating: 4.88 (2275 reviews)

View other Holidaysafe products

4.88

Based on 2,275 reviews, last reviewed 21st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Good reliable holiday insurance. Good reliable holiday insurance. Great price. Website is so easy to navigate. My go to holiday insurance company. Reviewed on: 21st October 2025

Latest lowest rating:

2

Excess is too much an the new quote is a liequote i... Excess is too much an when providing the new quote in the email it didn't cover my last years ailments so the quote was a lie Reviewed on: 15th October 2025

Read all reviews See your review

About this product

Holidaysafe travel insurance offers cover for single trip, annual multi trip, family, winter sports plus long stay and backpacker.

If you buy a Holidaysafe travel insurance policy, you’ll be able to manage your account online via the website.

Holidaysafe travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holidaysafe before, you can also leave a review and share your experience.

Holidaysafe Travel insurance reviews (2275)

Review of the Holidaysafe, Travel insurance:

First choice

Used for many years. Excellent value. Reviewed on: 1st October 2024

I have used this company many times.

I have used this company many times. Always good value. Reviewed on: 2nd September 2024

Holidaysafe our go-to travel insurance

Always use Holidaysafe, thankfully not had to claim. Customer service always polite and helpful. straightforward application even with medical conditions. Holidaysafe are competitive and wouldn't use anyone else. Reviewed on: 2nd September 2024

Good with older customers with health issues.

When I did not understand why an on line quoted seemed to be more expensive than for a previous holiday, the person who answered my telephone inquirie explained it quite clearly. I have also found customer service patient and friendly. Reviewed on: 2nd September 2024

I found them to have the best coverage for the cheap...

I found them to have the best coverage for the cheapest price. Reviewed on: 2nd September 2024

Helpful friendly knowledgeable staff with time to be...

Helpful friendly knowledgeable staff with time to be personable Reviewed on: 2nd September 2024

Simple process and good pricing.

Simple process and good pricing. Reviewed on: 2nd September 2024

very affordable and no hassale when making a claim

very affordable and no hassale when making a claim Reviewed on: 2nd September 2024

Great quote covering pre existing conditions

having had bowel cancer necessitating removal of bowel and also a kidney removed . My insurer through my bank account would no longer quote for pre existing illness.Got a number of quotes at ridiculous prices and after putting all conditions in the on line form got a great quote from Holidaysafe.Have recommended to others already Reviewed on: 24th August 2024

Don't buy insurance if you have AF

I had paid for multi-trip insurance. I had told them about an existing medical condition - paroxysmal Atrial Fibrillation that I developed after the Covid vaccines.. Whilst I was away on holiday, I was offered a cardiac ablation (which I had previously turned down) but subsequently decided to accept it. I had the procedure - which has a high success rate of curing AF - when I returned home. I rang up to inform Holidaysafe that I had had the procedure to cure AF and they charged me £43 MORE! I wasn't informed at the time of booking that there would be an extra charge if I had a CURATIVE procedure. Moreover, I wasn't told either at the time of booking the ANNUAL policy that if I had the procedure, I would not be insured to travel for 6 weeks afterwards. If I'd known this, I would have obviously booked a single trip insurance, because I couldn't be covered for 6 weeks of a 52-week policy. I was booked to go on holiday 5 weeks and 3 days after the ablation. I told this to Holidaysafe and asked if cover could be suspended for the 4 remaining days and then reinstated as soon as the 6 weeks post-procedure were up. They took ages to get back to me, then rang me whilst I was abroad to tell me that they were cancelling my insurance altogether. I have booked insurance for myself and my three children for over 12 years previously and made no claims, but I will NEVER book with them again. They failed to give me full disclosure or full information about what would happen if I had the ablation procedure (a standard treatment) at the time I paid for annual insurance and they did not act reasonably when I was honest and made a reasonable request for the insurance to be suspended until the 6 weeks was up. This was only 4 days, but no - they left me without insurance when abroad. How is this reasonable? Or fair? The Complaints procedure was hopeless. Reviewed on: 21st August 2024

Fantastic company and great customer service.

Fantastic company and great customer service. always use Holidaysafe as they are the best Reviewed on: 30th July 2024

Alternative products

Travel Insurance
from Sainsburys Bank 2.15 from 22 reviews
Travel Insurance
from insurefor 4.84 from 406 reviews
Travel insurance
from 24DrTravel (inactive company) 3.19 from 6 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub