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Holidaysafe : Travel insurance reviews

View other Holidaysafe products
4.77
Based on 2,483 reviews, last reviewed 10th Aug 2026
18700% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
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9%
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0%
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0%
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1%

Latest highest rating:

5

All round excellent service. Phoned round other providers before and non can match Holidaysafe for all round service. Did it all on the phone to give medical details the handler w... Read more Reviewed on: 10th August 2026
David M's avatar
David M

Latest lowest rating:

1

Appalling service over an entire year. Appalling service over an entire year. As an elderly person I needed to notify them of new medical conditions when they arose but getting them to do t... Read more Reviewed on: 10th July 2026
Andrew C's avatar
Andrew C
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About this product

Holidaysafe travel insurance offers cover for single trip, annual multi trip, family, winter sports plus long stay and backpacker.

If you buy a Holidaysafe travel insurance policy, you’ll be able to manage your account online via the website.

Holidaysafe travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holidaysafe before, you can also leave a review and share your experience.

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Holidaysafe Travel insurance reviews (2483)

Holidaysafe our go-to travel insurance

5
Always use Holidaysafe, thankfully not had to claim. Customer service always polite and helpful. straightforward application even with medical conditions. Holidaysafe are competitive and wouldn't use anyone else. Reviewed on: 2nd September 2024
Crazy Diamond's avatar
Crazy Diamond

Good with older customers with health issues.

5
When I did not understand why an on line quoted seemed to be more expensive than for a previous holiday, the person who answered my telephone inquirie explained it quite clearly. I have also found customer service patient and friendly. Reviewed on: 2nd September 2024
william fielder's avatar
william fielder

I found them to have the best coverage for the cheap...

5
I found them to have the best coverage for the cheapest price. Reviewed on: 2nd September 2024
royviv2010@gmail.com's avatar
[email protected]

Helpful friendly knowledgeable staff with time to be...

5
Helpful friendly knowledgeable staff with time to be personable Reviewed on: 2nd September 2024
David S's avatar
David S

Simple process and good pricing.

5
Simple process and good pricing. Reviewed on: 2nd September 2024
E Forrest's avatar
E Forrest

very affordable and no hassale when making a claim

5
very affordable and no hassale when making a claim Reviewed on: 2nd September 2024
mei k's avatar
mei k

Great quote covering pre existing conditions

5
having had bowel cancer necessitating removal of bowel and also a kidney removed . My insurer through my bank account would no longer quote for pre existing illness.Got a number of quotes at ridiculous prices and after putting all conditions in the on line form got a great quote from Holidaysafe.Have recommended to others already Reviewed on: 24th August 2024
Nigel Ffirthnig's avatar
Nigel Ffirthnig

Don't buy insurance if you have AF

1
I had paid for multi-trip insurance. I had told them about an existing medical condition - paroxysmal Atrial Fibrillation that I developed after the Covid vaccines.. Whilst I was away on holiday, I was offered a cardiac ablation (which I had previously turned down) but subsequently decided to accept it. I had the procedure - which has a high success rate of curing AF - when I returned home. I rang up to inform Holidaysafe that I had had the procedure to cure AF and they charged me £43 MORE! I wasn't informed at the time of booking that there would be an extra charge if I had a CURATIVE procedure. Moreover, I wasn't told either at the time of booking the ANNUAL policy that if I had the procedure, I would not be insured to travel for 6 weeks afterwards. If I'd known this, I would have obviously booked a single trip insurance, because I couldn't be covered for 6 weeks of a 52-week policy. I was booked to go on holiday 5 weeks and 3 days after the ablation. I told this to Holidaysafe and asked if cover could be suspended for the 4 remaining days and then reinstated as soon as the 6 weeks post-procedure were up. They took ages to get back to me, then rang me whilst I was abroad to tell me that they were cancelling my insurance altogether. I have booked insurance for myself and my three children for over 12 years previously and made no claims, but I will NEVER book with them again. They failed to give me full disclosure or full information about what would happen if I had the ablation procedure (a standard treatment) at the time I paid for annual insurance and they did not act reasonably when I was honest and made a reasonable request for the insurance to be suspended until the 6 weeks was up. This was only 4 days, but no - they left me without insurance when abroad. How is this reasonable? Or fair? The Complaints procedure was hopeless. Reviewed on: 21st August 2024
Bridget Carroll's avatar
Bridget Carroll

Fantastic company and great customer service.

5
Fantastic company and great customer service. always use Holidaysafe as they are the best Reviewed on: 30th July 2024
Jason F's avatar
Jason F

Great easy quick good prices.

5
Great easy quick good prices. Claiming is a swift process documents are clear. Reviewed on: 27th July 2024
Charlene's avatar
Charlene

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