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HSBC Kinetic (inactive company): Business account (discontinued) reviews

4.69
Based on 1,942 reviews, last reviewed 24th Mar 2026
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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85%
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10%
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2%
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1%
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2%

Latest highest rating:

5

Perfect for small businesses! Perfect for small businesses! I have had an HSBC Kinetic account for 4 years now and have found the app a breeze to use and their customer service has... Read more Reviewed on: 24th March 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC Kinetic (inactive company): Business account (discontinued) now

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HSBC Kinetic (inactive company) Business account (discontinued) reviews (1942)

Simple App with excellent customer service

5
Love my Kinetic account from HSBC. It offers all the banking facilities I need as a sole trader and is simple to use with handy in app tools that make accountancy much easier. Reviewed on: 19th March 2022

Great account easy to use

4
Great account, everything you need for a single person business. Would be perfect if easy to integrate with accounting software. Reviewed on: 19th March 2022

Very good

5
Easy to use, you can see everything on it even grapich from your spending. Also easy to apply Just love it. Reviewed on: 19th March 2022

Fantastic Service

5
Customer service and response to queries are excellent. Very easy use service with inapp chat facility. Reviewed on: 19th March 2022

Easy to use and easy to set up

4
Great bank , when visiting a hsbc store to ask how to set up the staff were un helpfull and I was advised to go home and look at the interenet for help , so the customer service element let this down . Reviewed on: 19th March 2022

Quick, easy and efficient.

5
The app on my phone is quick, easy and efficient. The lay out makes it easy to see the status of my account. Reviewed on: 19th March 2022

Just what you need when opening a business

5
HSBC takes away the stress of opening a business bank account with the Kinectic app. It was quick and painless. The ease of use makes it really easy to manage my cashflow and group my expenses. Great work by the team at HSBC. Reviewed on: 19th March 2022

Kinetic for Companies

5
Kinetic is easy to apply for and, with its streamlined app, easy to manage. Reviewed on: 19th March 2022

A well rounded business account!

5
1. Easy to apply for -takes about a few minutes. 2. Application processed and accepted within a few days. 3. Easy to use app with very responsive chat feature. 4. Debit card ordered and received without issues. Definitely would recommend to everyone! Reviewed on: 18th March 2022

Isn't capable of modern functions

2
Cannot connect to Quickbooks accountancy software, cannot connect to Google Pay or Samsung pay, sending a message like a text and then waiting for a reply is not as good as a live chat service. Do yourself a favour and choose an account that perhaps costs more but has functions you need and want, this is clearly a 'demo' style bank account and needs attention. I have subsequently switched banks. Reviewed on: 18th March 2022

Review HSBC Kinetic (inactive company): Business account (discontinued) now

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