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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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1%
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

Unless.

1
Took hours to get through on the phone and then they were hopeless. Reviewed on: 10th March 2022

Friendly Bank and best support

5
I understood that the bank at an impossible time for me was at the beginning of a company that I had to stop using for a while because of Covid19 returning to my country! Reviewed on: 10th March 2022

As easy as 1-2-3

5
A very effective, efficient, user friendly App that maintains smooth operations of my hectic business. Overall an unbelievable piece of technology. Reviewed on: 10th March 2022

HSBC Kinetic - thumbs up

4
Started my own business 12 months ago and needed a business account. Chose HSBC Kinetic and have been really pleased with their service. Great App makes the day to day stuff easy. Reviewed on: 10th March 2022

Great account

5
I have a good experience with HSBC account Reviewed on: 10th March 2022

Great

5
Great experience all around, easy to use interface and would recommend to all Reviewed on: 10th March 2022

Lovely

5
That moment when simplicity, convenience and safety beat them all Reviewed on: 10th March 2022

Prompt consumer services

5
Very useful and an easy app, the consumer services is prompt and professionally. Reviewed on: 10th March 2022

HSBC kinetic amazing

5
Hsbc kinetic is a well designed app for any small business which provides allvthx facilities for banking and jntegration to Accounting apps. I have been using it quite some time now and I am amazed with its functionalities. Reviewed on: 10th March 2022

Business banking made easy

5
Fast and easy way for my business banking & customer service is 10/10 Glad I chose hsbc Reviewed on: 10th March 2022

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