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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

A good attempt at being a digital business bank

3
The sign up process is easy, and the app is okay, in comparison to others who have better UI. Customer service on chat is slow, so whilst it may suit sole traders, larger businesses may need to consider alternative options, including one who has accessible customer service. Reviewed on: 11th March 2022

Easy to use

5
Ever since I have used my knetic card it has been very good. If I ever have any problems I would ask the bank to help me and I get all the help with very friendly people at HSBC. Reviewed on: 11th March 2022

Easy and user friendly

5
I made the right choice by joining HSBC business account as it’s amazing and fulfilling all of my requirements for a good business account . Reviewed on: 11th March 2022

Excellent bank

5
I have never been happier with a bank as i am with HSBC Kinetic. Although mostly done online it feels that you are with someone next to you guiding you all the way. It’s simple, its fast and exceeded all my expectations at all levels. I Highly recommend it to any existing or new business and i am on the process of transferring my other accounts to HSBC. Still unsure why i took so long to change my business to HSBC Kinetic but now i am sure i found the safest place for my business. Reviewed on: 11th March 2022

LoveHSBC

5
Everything in HSBC KINETIC is easy to apply, very easy to use, transfer money quick and easy too. Thanks HSBC Reviewed on: 10th March 2022

Best in the business

5
Useful & reliable, business friendly Reviewed on: 10th March 2022

Flawless efficient service

5
Professional, easy to use app. Great support Reviewed on: 10th March 2022

Wow - amazing

5
Life is tough and sometimes you need something that just works without the faff. Welcome to HSBC kinetic - they’ve literally made my whole business banking experience exceptional and trouble free. Words cannot do express how much strain on my daily life has been relieved because of its simplicity and fair approach. All I can say is thank you from the bottom of my heart. (Any business owner will know - mist banks are tedious - not any more) Reviewed on: 10th March 2022

Easy Peesy! Great Account & Service

5
I switched my business to HSBC and haven't looked back, everything what fast and easy, couldn't ask for more! Reviewed on: 10th March 2022

What you need, when you need it!

5
I moved to the UK recently and when I decided to start a business account for my firm, HSBC was my default choice owing to the best experience I had with my HSBC Personal account. I registered my business during the pandemic and I had to set up everything from home online. The process to set up a business account with HSBC took me only a week after I uploaded all documents. The App was so simple to use and the main security of the App is that it can only be active on one device at a time. The App displays a performance report and Spend analysis that is very useful. There is also a cashflow on the home page of the app that reflects if the cash flow is positive or negative. The App also provides Performance Tools and options to connect accounting software Reviewed on: 10th March 2022

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