Smart Money People Logo

HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC Kinetic: Business account now

Help others make smarter decisions by sharing your own experience. Write a review

HSBC Kinetic Business account reviews (1941)

OK. Not great.

3
Nothing special. Functionality limited. Not easy to open. Reviewed on: 10th March 2022

Support fir small business

5
As a newly established business, we are so delighted to be dealing with a bank that knows the exact short and long term needs of small businesses. We are still at the start but we are confident that HSBC kinetic will always support us to achieve our goals. Reviewed on: 10th March 2022

Banking brilliance

5
Easy to use and totally fit for purpose. Made starting out with our new company so stressless. Such a great start for a new venture and made us feel totally supported. Thank you Reviewed on: 10th March 2022

Easy to use

5
A good service by a well know high street bank. Reasonable charges, and easy to use app. Reviewed on: 10th March 2022

Very easy to set-up an account but frustrating in many aspects

4
Pros: easy set-up Cons: cannot fully integrate with some accounting softwares and cannot open multiple saving accounts Reviewed on: 10th March 2022

Exceptional

5
Attempting to start up my own business. Decided to file for my own business account, before I got any funding, so all funds can go straight into a single account without any need of transfers and would help me ground myself and take a step forward in making my dream of running a business a reality. The process took 2 weeks, which for some may be too long, but for me i was in no rush. Super simple to transfer my own personal funding using my existing personal bank account with HSBC. My only problem would be that I need to ask for a bank card, because it wouldn't be sent automatically on opening account (I was not informed of this till I asked where it is a week after) Reviewed on: 10th March 2022

Great experience

5
Handy and comprehensive has everything a business needs Reviewed on: 10th March 2022

Impressed

5
Quick and efficient service. Helpful and informative staff. Online banking has improved my business budgeting. Great experience Reviewed on: 10th March 2022

Excellent service

5
They were very quick to open our business account online “. They provide a good support like a very accurate update on our account. Reviewed on: 10th March 2022

LOVE this account for business

5
SO quick and easy to set up and customer service is prompt and excellent, Would recommend to any start-up who doesn't want the stress of complicated application forms. Reviewed on: 10th March 2022

Review HSBC Kinetic: Business account now

Help others make smarter decisions by sharing your own experience. Write a review