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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

Faultless

5
No-fuss business banking, exactly what our business required. Reviewed on: 10th March 2022

Very good business bank

5
Very good business bank ever, nice people and easy banking application Reviewed on: 10th March 2022

Easy to use

5
It is easy to use. It is easy to navigate through sections. It is easy to find information that you are looking for. Reviewed on: 10th March 2022

Reliable, easy, just good quality

5
Very easy to open. Excellent App. I like categorising the data. Just really solid. Reviewed on: 10th March 2022

So easy to use

5
I have good experience bank with HSBC Reviewed on: 10th March 2022

5 star app for business banking

5
I have banked with HSBC for over 20 years so when I set up my limited company I was delighted to see the new Kinetic App that HSBC offered! The application process was straightforward and quick so it did wonders to get my business up and running in no time! I have contacted the virtual assistants through the app with any queries I have had and the response time has been amazing with great customer service! The Kinetic App is a great way to bank for your limited company and I couldn’t recommend it enough! It is certainly worthy of any award and I look forward to continuing my business banking journey with HSBC Kinetic. Reviewed on: 10th March 2022

Mr S, of York

5
Easy to set and access through the app. Caters for all my business banking needs. Reviewed on: 10th March 2022

Great service, with quick responses and great app

5
I have been with HSBC kinetic now for nearly a year and they have never let me down. If is just a simple question or more in depth question, the service across the board is always the same. 5 stars in my opinon Reviewed on: 10th March 2022

Everything was easy

5
Everything was easy from opening the account to manage. However being a small business it will be useful if the developer can do a little change in regards of the payment. E.g to show all the payment made to a supplier, employees. Reviewed on: 10th March 2022

Simple effective solution

5
App is very user friendly. Relevant information is conveniently displayed. Reviewed on: 10th March 2022

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