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HSBC Kinetic: Business account reviews

View other HSBC Kinetic products
4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J
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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

Very nice service and easy to use

5
Very Easy Nice and comfortable service to use on app and polite staff. Reviewed on: 10th March 2022
Talmeez ul hassan's avatar
Talmeez ul hassan

Easy as ABC, 123, to bank safely & efficiently

4
Setting up a HSBC kinetic account was quick & easy, via the mobile app, I didn't even need to step foot outside of my house. The way the app works is easy to operate & to understand, it provides great tools to monitor your spending, profit & margin. Overall, I have had a great experience with HSBC Kinetic for my business & would highly recommend it. Reviewed on: 10th March 2022
Nikki Malin's avatar
Nikki Malin

excellent service

5
Having spoken to lots of different people on the call centre and being irritated almost immediately at the answers and help offered, I finally got through to Denny in Callum’s team ( I had ask to speak to Callum to congratulate him to have such a brilliant team member). Denny was able to make me finally feel heard, within a minute after being transferred 4 times to different people, Denny was polite, friendly and had actual common sense and was able to help me efficiently and effectively, It was a pleasure to talk to Denny who helped me within 5 minutes after hours with other people. But like others have said HSBC is clearly dated, and have not invested into their customer services properly. Reviewed on: 10th March 2022
MR HAMID ALI's avatar
MR HAMID ALI

Great new business account

5
Having set up my first business, HSBC Kinetic business account was simple to set up and offered a great introductory first year offer to help my business get started. The app is simple and effective with useful notifications showing when I've received payment from my clients Reviewed on: 10th March 2022
Mark Rapley Consulting's avatar
Mark Rapley Consulting

Top Class Support

5
I am a small business new start up and have found HSBC Kinetic to be excellent. Their support is outstanding and whenever I've needed to speak to someone I could and found them to be very helpful. Their mobile banking app is great, its clear, fast and easy to use. I would certainly recommend them to any business Reviewed on: 10th March 2022
Richard P's avatar
Richard P

Im happy with HSBC

5
It's a best bank for me. Number 1 Reviewed on: 10th March 2022
AGB FIREPRO LTD 's avatar
AGB FIREPRO LTD

Fast and efficient banking service

5
It was by far and away the most efficient application process I have undertaken Reviewed on: 10th March 2022
alison Milne's avatar
alison Milne

App not user friendly

3
Problems getting Kinetic to load onto computer. Not able to download partial statement so you've got to wait a full month. Not able to sync with QuickBook Reviewed on: 10th March 2022
101 Truck Ltd's avatar
101 Truck Ltd

Disappointed

2
Die to this being an app based business bank account it’s ver disappointing that you can’t link it to QuickBooks , I have to manually type all the transactions into quickbooks with us a very dated approach , Reviewed on: 10th March 2022
awr_fencing@mail.com's avatar
[email protected]

Great Banking app

5
HSBC kinetic makes life so much easier.. Brilliant Reviewed on: 10th March 2022
Aaron Hercules's avatar
Aaron Hercules

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