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HSBC Kinetic: Business account reviews

View other HSBC Kinetic products
4.69
Based on 1,939 reviews, last reviewed 2nd Apr 2025
100% decrease in 5 star reviews
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Latest highest rating:

5

Simple easy to use Internet Banking Simple easy to use Internet Banking Reviewed on: 2nd April 2025
Tom S's avatar
Tom S

Latest lowest rating:

1

I am now in the process of changing my bank over bec... I am now in the process of changing my bank over because I am so fed up of not being able to access my account on my mobile. This happened to me once... Read more Reviewed on: 5th March 2025
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SB
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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1939)

excellent service

5
Having spoken to lots of different people on the call centre and being irritated almost immediately at the answers and help offered, I finally got through to Denny in Callum’s team ( I had ask to speak to Callum to congratulate him to have such a brilliant team member). Denny was able to make me finally feel heard, within a minute after being transferred 4 times to different people, Denny was polite, friendly and had actual common sense and was able to help me efficiently and effectively, It was a pleasure to talk to Denny who helped me within 5 minutes after hours with other people. But like others have said HSBC is clearly dated, and have not invested into their customer services properly. Reviewed on: 10th March 2022
MR HAMID ALI's avatar
MR HAMID ALI

Great new business account

5
Having set up my first business, HSBC Kinetic business account was simple to set up and offered a great introductory first year offer to help my business get started. The app is simple and effective with useful notifications showing when I've received payment from my clients Reviewed on: 10th March 2022
Mark Rapley Consulting's avatar
Mark Rapley Consulting

Top Class Support

5
I am a small business new start up and have found HSBC Kinetic to be excellent. Their support is outstanding and whenever I've needed to speak to someone I could and found them to be very helpful. Their mobile banking app is great, its clear, fast and easy to use. I would certainly recommend them to any business Reviewed on: 10th March 2022
Richard P's avatar
Richard P

Im happy with HSBC

5
It's a best bank for me. Number 1 Reviewed on: 10th March 2022
AGB FIREPRO LTD 's avatar
AGB FIREPRO LTD

Fast and efficient banking service

5
It was by far and away the most efficient application process I have undertaken Reviewed on: 10th March 2022
alison Milne's avatar
alison Milne

App not user friendly

3
Problems getting Kinetic to load onto computer. Not able to download partial statement so you've got to wait a full month. Not able to sync with QuickBook Reviewed on: 10th March 2022
101 Truck Ltd's avatar
101 Truck Ltd

Disappointed

2
Die to this being an app based business bank account it’s ver disappointing that you can’t link it to QuickBooks , I have to manually type all the transactions into quickbooks with us a very dated approach , Reviewed on: 10th March 2022
awr_fencing@mail.com's avatar
[email protected]

Great Banking app

5
HSBC kinetic makes life so much easier.. Brilliant Reviewed on: 10th March 2022
Aaron Hercules's avatar
Aaron Hercules

Faultless

5
No-fuss business banking, exactly what our business required. Reviewed on: 10th March 2022
Adam Bristow's avatar
Adam Bristow

Very good business bank

5
Very good business bank ever, nice people and easy banking application Reviewed on: 10th March 2022
Vasile Eduard Moldovanu's avatar
Vasile Eduard Moldovanu

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