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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

Excellent service with brilliant features in the app.

5
Easy to use app. Helpful insights. Professional and helpful staff. Would highly recommend to everyone. Reviewed on: 10th March 2022

Best business app

5
I so much love Kenetic app,easy to use Reviewed on: 10th March 2022

Easy to use and reliable

5
It is an easy banking app to use for a small business. Haven’t ever had a problem with it. Reviewed on: 10th March 2022

Easy to use

5
So easy to use, great customer service highly recommend. Reviewed on: 10th March 2022

Best and simple business account

5
HSBC Kinetic is a simple but comprehensive and user friendly business account and quite helpful especially for new businesses. Reviewed on: 10th March 2022

Fantastic

5
You can manage your business from the app easily at home. Reviewed on: 10th March 2022

Faster payments

5
I enjoy paying with HSBC Kinetic it is fast and secure. Reviewed on: 10th March 2022

Get moving with HSBC Kinetic

5
HSBC Kinetic makes it easy for small businesses to get set up and running quicker. The in-app signup process is a breeze, with a helpful support team just a call away if anything goes wrong. Once activated, the app contains all of the necessary features and support packaged in a simple, user friendly interface. You can't go wrong. Go get moving! Reviewed on: 10th March 2022

Excellent Service

5
For a small business owner the kinetic account is perfect for my needs. Making payments, tracking income and spends couldn't be easier and all contained in one app. Reviewed on: 10th March 2022

Effortless banking

5
Everything has been faultless, setup was quick and easy, I had a recent dilemma where I forgot all of my security info, but the lady I spoke to over the phone was brilliant, within a few hours I had full access again. The app is easy to use, and the user interface is attractive to look at. All good. Reviewed on: 10th March 2022

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