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HSBC Kinetic (inactive company): Business account (discontinued) reviews

View other HSBC Kinetic (inactive company) products
4.69
Based on 1,942 reviews, last reviewed 24th Mar 2026
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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1%
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Latest highest rating:

5

Perfect for small businesses! Perfect for small businesses! I have had an HSBC Kinetic account for 4 years now and have found the app a breeze to use and their customer service has... Read more Reviewed on: 24th March 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J
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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC Kinetic (inactive company): Business account (discontinued) now

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HSBC Kinetic (inactive company) Business account (discontinued) reviews (1942)

Must try harder.

1
For the biggest bank in the world, with all their money and a humongous IT budget, the HSBC Kinetic app is rubbish and it's been out a while with little or no updates or fixes to problems even after reporting issues and givinfg sugestions, so, not taking on customer feedback. Not all transactions show up, mu Kinetic account doesn't tally with my accounts It doesn't show a anualy projection or 6 month income/outgoings, this was in the 'old' app, so why not a new spangily app? When scrolling payees, it decides to flick between the keyboard making it very difficult to select, they also decided to remove some of payees, however it's really easy to find their details again and add them to a mobile app when I'm 'mobile'. thanks. It's worse than the app, but HSBC decided to remove the abililty to downgrade back to the old app, thanks. Hope you lose spectacularly, HSBC. Reviewed on: 7th March 2023
R Smith's avatar
R Smith
Reply from HSBC Kinetic (inactive company) Thanks for your review, we make monthly updates to the app to add new products, features and to ensure the app runs smoothly. Our app provides a 3 month projection of cashflow outlook. Thank you for your feedback and about our payments. Response date: 30th March 2023
HSBC Kinetic logo reviews
HSBC Kinetic (inactive company)

Business Banking Made Easy

5
Very simple and straight forward process for applying for a business account. I find the app easy to use as I am already an HSBC Customer. Reviewed on: 7th March 2023
Sandra 's avatar
Sandra

Keep Going

5
Easy to open and everyone can open without hassle with appropriate information requested . Once open quick alert both in and out of your account. Good control over you account. Easy to pay Reviewed on: 7th March 2023
Shivakumar's avatar
Shivakumar

Good

5
I love the service , I have been with them around 6 months.. Reviewed on: 7th March 2023
Niro's avatar
Niro

Great and easy banking system for businesses

5
Very easy to control budgets and stay on top of your cash flow with the kinetic app from HSBC Reviewed on: 7th March 2023
ilisiiconstantinovidiu@gmail.com's avatar
[email protected]

First choice for business

5
Excellent service, the app is easily accessible, would recommend to everyone! Reviewed on: 7th March 2023
Jessmellow@icloud.com's avatar
[email protected]

Great for small businesses

5
Opening the account takes time but the facility they offer for a banking app is fantastic. Far better than other banking app. Reviewed on: 7th March 2023
Trishnah's avatar
Trishnah

Super

5
the app is very user friendly and never crashes Reviewed on: 7th March 2023
Anonymous's avatar
Anonymous

Brilliant banking service

5
The app is easy to use and when you speak to staff they are always helpful and professional. Reviewed on: 7th March 2023
Kay Doherty's avatar
Kay Doherty

Great business account

5
I anm quite enjoying using this account, the app is perfect, and I also had a reward for joinng and transferring some of my direct debits to it. Overall - a great experience, highly recommended. Reviewed on: 7th March 2023
Victoria Novikova's avatar
Victoria Novikova

Review HSBC Kinetic (inactive company): Business account (discontinued) now

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