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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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1%
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

HSBC KINETIC

5
The application process was seamless and turnaround times was as per the details on their website. A great product which I would Highly recommend. Reviewed on: 7th March 2023

Snappy app

4
A simple to use app. Better than most banks. Reviewed on: 7th March 2023

2 years with hsbc kinetic

5
I’m using HSBC kinetic last 2 years. Very satisfied with all services provided East customer service and very easy app to use. 1- 10 I’ve going for 11 Reviewed on: 7th March 2023

Reliable and Excellent Service

5
HSBC Kinetic meets our business needs and I will recommend any other businesses and personnel to use them. I feel valued as a customer and always supported when I need help. Excellent services I can not fault. Reviewed on: 7th March 2023

Customer service

5
Best customer service providers in uk Reviewed on: 7th March 2023

All-in-one-place Business Banking!

5
HSBC Kinetic has the best features compared to other business banking service providers. Reviewed on: 7th March 2023

Easy!

5
Great and reliable banking app, always helpful and easy to use. Reviewed on: 7th March 2023

Amazing experience

5
I love app, it is very easy to use and user friendly Reviewed on: 7th March 2023

Good app

5
Good experience, jdhfjdjdksksksksnd Reviewed on: 7th March 2023

a life line for small businesses

5
I opened the HSBC kinetic business account. I have small business. I had my own basic capital for the business running. HSBC Kinetic came to help me and offered me overdraft facility and also a small business loan. This facility helped me to survive my business in a difficult time. Without this generous facility, my business would have closed. This is what a bank should be. Always focussed on customers need. Well done HSBC Kinetic Team Reviewed on: 7th March 2023

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