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HSBC Kinetic: Business account reviews

View other HSBC Kinetic products
4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J
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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

Excellent bank

5
The application is easy and fast and support the best Reviewed on: 31st March 2022
Angel Navas's avatar
Angel Navas

Fantastic bank

5
Fantastic banking app: I am a custmer of HSBC, it's a lot of document processing requiement and it take longer to get a buiness account. When someone introduced me about HSBC Kinetic app last year, I tried to register a new company account, it was super faster and paperless too. The app is quite easy to use and good customer service with online chat and it is fast response instead long time queuing on the phone call service with HSBC. I definitely to recommed the HSBC Kinetic. Reviewed on: 31st March 2022
Selina 's avatar
Selina

The best new banking app

5
Easy to set up and register. App looks good and provides me with everything i need to ensure the easiest banking activity on the go and at any time of day and night. Reviewed on: 31st March 2022
Karen Alexander Groom's avatar
Karen Alexander Groom

Easy Setup Easy to Use

5
Having made the decision to change banks, i applied for the HSBC Kinetic Business Account. It was opened within seconds. Being a bit "Old School" i was a little apprehensive about using an app for my banking. It's just so easy to use. I have also moved my personal account. Great Customer Service with a phone call being answered almost immediately. Thank you HSBC Reviewed on: 31st March 2022
Steve Carter Dorset Media's avatar
Steve Carter Dorset Media

Great for small business

4
Kinetic App provides many features with friendly interface. The app updates day by day and offer new feature. It is enough for small business banking. You don't need any others. Reviewed on: 31st March 2022
Anonymous's avatar
Anonymous

Fast and efficient

5
I started the account after waiting over 3 weeks mid pandemic for my personal bank to stop dragging there heels . Kinetic was set up quickly and is a great benefit and service. Reviewed on: 31st March 2022
Simon Wilson's avatar
Simon Wilson

Very easy setup

4
Very good customer experience and brilliantly Reviewed on: 30th March 2022
Shoaib Mohamad 's avatar
Shoaib Mohamad

Very easy and user friendly

5
I was really impressed with the interface of the app, very user friendly and ease to understand. Even the way it's set up is easy to navigate and to find the information needed. I also loved the design of the card, same size as all the standard ones but the way things are arranged just makes it unique. To open the bank account it was also very easy and straightforward, all on the app without needing to go to a branch or talk to anyone. I like the performance reports and the cashflow glance which can lead to a cashflow tool to understand better the received and how much has been spent, which I find very useful. I'm really happy I decided to go with HSBC for my business account. Reviewed on: 30th March 2022
Alexandra Castro's avatar
Alexandra Castro

Very helpful app for anyone

5
Kinetic is very good banking tool for anyone who needs a proper bankin service, I can very positively say that it is a 10/10 app. Reviewed on: 30th March 2022
Gaga's avatar
Gaga

Excellent business account

5
Really good app Paper or online statements Reviewed on: 30th March 2022
Neil's avatar
Neil

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