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HSBC Kinetic (inactive company): Business account (discontinued) reviews

4.69
Based on 1,942 reviews, last reviewed 24th Mar 2026
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
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10%
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2%
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1%
See only 1 star reviews
2%

Latest highest rating:

5

Perfect for small businesses! Perfect for small businesses! I have had an HSBC Kinetic account for 4 years now and have found the app a breeze to use and their customer service has... Read more Reviewed on: 24th March 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC Kinetic (inactive company): Business account (discontinued) now

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HSBC Kinetic (inactive company) Business account (discontinued) reviews (1942)

Fast easy and straighforward experience

5
Been using them for a month now - very helpful support and often see the '24 hour' response time to be a lot less which is great with smaller queries - great experience so far Reviewed on: 30th March 2022

Top notch

5
App is easy to use you know exactly what's going on with your account Reviewed on: 30th March 2022

New Business New App

4
Starting a new business and all the basics that need to be in play before the first sale, is, shall we say is a little daunting and frustrating at times, let alone time consuming and health debilitating. Banking however was made easy with the new HSBC Kinetic app! With the usual FAQ and more importantly the customer support team, just a call away made this journey effortless. Something less to worry about! Reviewed on: 30th March 2022

works perfectly

5
this is a simple to use banking experience where all you need is easy to acess Reviewed on: 30th March 2022

Easy, helpful and reliable

5
It’s very easy and helpful to manage and monitor account activity And also can see cash flow. Reviewed on: 30th March 2022

Excellent App

5
Very easy to use app. Works very well with my bank transfers into my other HSBC accounts. Reviewed on: 30th March 2022

Changes make it better.

5
New approach to the business banking. Simplicity is the key. Reviewed on: 30th March 2022

Easy and simple to use

4
Great system and easy to use, my only criticism would be that you cannot use it on desktop Reviewed on: 30th March 2022

Good but a little slow

4
The app is good but is slow to load when making changes. Assigning payments takes a long time and as there is no banking available outside of the mobile apps it is the only way to do it. Banking itself is straight forward and fees in line with other banks Reviewed on: 30th March 2022

Great banking!

5
A fresh of breathe air and easy to do banking. Reviewed on: 30th March 2022

Review HSBC Kinetic (inactive company): Business account (discontinued) now

Help others make smarter decisions by sharing your own experience. Write a review