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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

Easy to manage

5
Very straightforward application, clear functions in the app, easy to set up bank account Reviewed on: 30th March 2022

Very helpful app

5
Quick, efficient and works well for our business needs. Reviewed on: 30th March 2022

Magnificent service

5
Great service and magnificent professionals, I am honour to be part of HSBC Reviewed on: 30th March 2022

Best bank

5
Very good customer service. If not happy, can refund immediately. Reviewed on: 30th March 2022

Not a bad app, easier to use than the Retail App

4
Not a bad app, easier to use than the Retail App However, HSBC aren't the cheapest for depositing cheques, and the fees aren't bad. 4/5 aint bad. Reviewed on: 30th March 2022

Very easy to use

5
Extremely easy to open, access to Xero accounting and support whenever needed. Reviewed on: 30th March 2022

Incredible

5
Just incredible. So user friendly, makes life much easier. Reviewed on: 30th March 2022

Helpful

5
Easy to set up and good value with no initial charges. Reviewed on: 29th March 2022

No fuss

5
Can't remember setting it up it was that simple! Reviewed on: 29th March 2022

Business Banking

5
This is by far the best business account I have had over the years. User friendly and overall a pleaseure. Reviewed on: 29th March 2022

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