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HSBC Kinetic: Business account reviews

View other HSBC Kinetic products
4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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1%
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J
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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

Absolutely useless

1
Outside the app there is very little usability. Constant problems with transfers with necessity to log in and out every few minutes. In one instance it logged me out after 10 seconds of doing something else. Worst account ever. Reviewed on: 29th March 2022
T.P.'s avatar
T.P.

Easy Process

4
seamless process, easy to open, great software, readily available chat support, easy accounts integration with software. Reviewed on: 29th March 2022
Abayomi Bakare's avatar
Abayomi Bakare

Cannacrown bank account

5
Rasy, quick and all that start up need in a bank account. Reviewed on: 29th March 2022
Tatiana Fiquitiva's avatar
Tatiana Fiquitiva

By far the best business account ...

5
It was hustle free and extremely easy to open an account through the app. Having both business account & credit card in same app is just an excellent design. Efficient & straight forward app as easy as 123. Get all the support over the phone when and if needed until its all sorted out. Customer support deserve A+ 5 star. Other banks should pay attention and learn how to do it properly. Reviewed on: 28th March 2022
Mr H Orakci's avatar
Mr H Orakci

Best online business aacount

5
Quick and easy to set up your business account. Easy for smaller business areas to use and great online features and services! Reviewed on: 28th March 2022
We Who Thrive's avatar
We Who Thrive

Ease of use

5
Ease of use - the App design is intuitive and well laid out with real time account transactions and instant access to additional account services Reviewed on: 28th March 2022
Liza's avatar
Liza

Amazing

5
Best business account opened same day no hassel and so easy to use. Reviewed on: 28th March 2022
Zenab ishaque 's avatar
Zenab ishaque

All you need to start

5
I opened the account in less than 10 mins and was able to get all the respective credit and debit cards in just clicks, the app is easy to read and use Reviewed on: 27th March 2022
Narem Guerrero's avatar
Narem Guerrero

Excellent App

5
The app is very intuitive and easy to use. It’s making my business transactions seem less! Reviewed on: 27th March 2022
Stuart Wright's avatar
Stuart Wright

Good app need better cus service

2
Difficult to speak to someone when need specific info or request which is customer service I’m used to with my other HSBC accounts Reviewed on: 27th March 2022
Rhys Burton's avatar
Rhys Burton

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