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HSBC Kinetic (inactive company): Business account (discontinued) reviews

View other HSBC Kinetic (inactive company) products
4.69
Based on 1,942 reviews, last reviewed 24th Mar 2026
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Perfect for small businesses! Perfect for small businesses! I have had an HSBC Kinetic account for 4 years now and have found the app a breeze to use and their customer service has... Read more Reviewed on: 24th March 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J
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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC Kinetic (inactive company): Business account (discontinued) now

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HSBC Kinetic (inactive company) Business account (discontinued) reviews (1942)

Good app need better cus service

2
Difficult to speak to someone when need specific info or request which is customer service I’m used to with my other HSBC accounts Reviewed on: 27th March 2022
Rhys Burton's avatar
Rhys Burton

Great service quick turnaround!

5
I set up a new business account with hsbc kinetic and since opening it, I have not one bad word to say about them all been smooth sailing since my switch from a previous business bank account! Reviewed on: 26th March 2022
Andrew Holzman's avatar
Andrew Holzman

excellent but need some improve

4
really excellent account and mobile app to use day to day business banking. very straightforward to open through the online, no hassles, no complicated issues. only one thing they need to improve contact number for customer service. chats option not really helpful. Reviewed on: 26th March 2022
pakeerathan's avatar
pakeerathan

Nice easy to use app

5
Really easy to use app. The set up was pretty simple and fast. Reviewed on: 26th March 2022
Hayley's avatar
Hayley

Not overly impressed at the moment

3
Not overly impressed at the fact staff hadn’t double checked to see if they had received requested info. Was just told to wait. When I did find out they hadn’t got the info I sent it immediately, was then told I would get a decision by the end of week… still waiting… Not a great start to business banking with a new client…. Reviewed on: 25th March 2022
bakerbuild78@ntlworld.com's avatar
[email protected]

A reasonable service

3
The advice given was not sufficient but the resolution and account was excellent. Reviewed on: 25th March 2022
sundeep virk's avatar
sundeep virk

Incredibly quick and easy

5
Setting up my new business is incredibly exciting but also slightly stressful so it was a relief and very pleasant surprise that setting up my new business account was actually incredibly quick and easy. Thank you HSBC Kinetic! Reviewed on: 25th March 2022
Alexandra's avatar
Alexandra

I'm new-Great service

5
Recenlty I had a bussines idea and HSBC Kinetic account helped me to make it running , now I'm growing day by day . Thank you ! Reviewed on: 25th March 2022
Adrian Ticlea's avatar
Adrian Ticlea

Easy in every way

4
I found opening an account super simple and the app is really user friendly and easy to use. Reviewed on: 25th March 2022
Georgina Mockler's avatar
Georgina Mockler

Fast, efficient set up

5
I need a business account that could be set up quite quickly. The process too about a day and a half, all done online. Reviewed on: 25th March 2022
Dawn Milne's avatar
Dawn Milne

Review HSBC Kinetic (inactive company): Business account (discontinued) now

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