Write a review

HSBC: Bank Account Pay Monthly reviews

Name: Bank Account Pay Monthly
Rating: 3.78 (41 reviews)

View other HSBC products

3.85

Based on 41 reviews, last reviewed 13th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

39%

27%

15%

12%

Latest highest rating:

5

i am satisfied Sunt foarte mulțumit și apreciez foarte mult faptul că este ușor de folosit Reviewed on: 13th January 2025

Latest lowest rating:

2

Unauthorised DD An unauthorised DD was set up without my knowledge. Luckily I was able to cancel it to a company I had previously paid. Reviewed on: 7th November 2022

Read all reviews See your review

About this product

HSBC Bank Account Pay Monthly reviews (41)

Review of the HSBC, Bank Account Pay Monthly:

I'd highly recommend this.

Great institution with a great customer service experience. Their way of doing things is nice and refreshing. Keep it simple and have some patience. If you're looking for a no hassle banking experience. i would highly recommend this. Reviewed on: 13th April 2015

i am satisfied

Sunt foarte mulțumit și apreciez foarte mult faptul că este ușor de folosit Reviewed on: 13th January 2025

Very reliable

Always answer queries in good time Reviewed on: 24th August 2023

Very nice work and great bank

I’m trying to open businesses account four times in Metro bank, but sorry my application has been rejected. Reviewed on: 3rd April 2023

10/10 very loyal

My years experience with HSBC they’re very loyal and I will continue staying with them so anyone suggest about hsbc trust me stay with them they are loyal and deal with issues abruptly Reviewed on: 3rd April 2023

child friendly savings

good savings rate and easy access Reviewed on: 16th March 2023

Easy to use

Sorts direct debits out with ease Reviewed on: 16th March 2023

Unauthorised DD

An unauthorised DD was set up without my knowledge. Luckily I was able to cancel it to a company I had previously paid. Reviewed on: 7th November 2022

Customer service

Good and problems rectified and online best practice Reviewed on: 30th June 2022

Good service, every day and every night

HSBC have been excellent when I've needed help with my account. they've always provided me with guidance when everything doesn't add up - also as a Welsh speaker I am able to converse in my native language with them Reviewed on: 17th May 2020

Worst Banking experience

I have recently experienced the worst experience with HSBC Bank and can now officially say I believe customers who have written such reviews about the appalling customer service. My story to get to the point and to keep it brief is the following: 1. I applied for a loan, I then was referred to an underwriter called Rene - she made it clear they are the decision-makers of the loan. She then decided to proceed with my application and asked me to hold, where I was left on for more than 3 hours! I then was told based on my credit report they would not be able to lend. However, the story shocks me even further when I asked her what exactly has appeared considering I know from my current score being over 900 my Experian report. She then states the report is from Transunion - who I never heard of until I went online and downloaded a report. I then came to find that all my data was incorrect and mixed in with my sisters who does not live with me and holds a different surname which was shocking - they leaked all my sisters finances to me. Then when disputed with HSBC they stated they will not override the decision - took it to complaints which was another disgusting service whereby you are dealing with incompetent people in Sheffield call Centre! who are literally robotic in their responses. I will now be getting my lawyer involved and have had discussions with the ICO as this was a clear data breach and due to HSBC's negligence has not been resolved. Reviewed on: 16th April 2020

Do you have a different HSBC product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from HSBC?

Stocks and shares ISA
from HSBC 4.71 from 6 reviews
Regular Saver
from HSBC 4.42 from 25 reviews
Business Insurance
from HSBC 4.33 from 3 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub