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HSBC: Bank Account Pay Monthly reviews

Name: Bank Account Pay Monthly
Rating: 3.81 (42 reviews)

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3.88

Based on 42 reviews, last reviewed 22nd Jan 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

41%

26%

14%

12%

Latest highest rating:

5

Foarte corecti,nu am nimic de reprosat,isi merita nu... Foarte corecti,nu am nimic de reprosat,isi merita numele,bravo lor Reviewed on: 22nd January 2026

Latest lowest rating:

2

Unauthorised DD An unauthorised DD was set up without my knowledge. Luckily I was able to cancel it to a company I had previously paid. Reviewed on: 7th November 2022

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About this product

HSBC Bank Account Pay Monthly reviews come from people like you! With so many different current accounts now available, you can read these honest HSBC Bank Account Pay Monthly reviews to find out what life as a HSBC customer is really like. And remember, if you are a HSBC customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of HSBC Bank Account Pay Monthly reviews. Together, we can make financial services work better for everyone.

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HSBC Bank Account Pay Monthly reviews (42)

Worst Banking experience

I have recently experienced the worst experience with HSBC Bank and can now officially say I believe customers who have written such reviews about the appalling customer service. My story to get to the point and to keep it brief is the following: 1. I applied for a loan, I then was referred to an underwriter called Rene - she made it clear they are the decision-makers of the loan. She then decided to proceed with my application and asked me to hold, where I was left on for more than 3 hours! I then was told based on my credit report they would not be able to lend. However, the story shocks me even further when I asked her what exactly has appeared considering I know from my current score being over 900 my Experian report. She then states the report is from Transunion - who I never heard of until I went online and downloaded a report. I then came to find that all my data was incorrect and mixed in with my sisters who does not live with me and holds a different surname which was shocking - they leaked all my sisters finances to me. Then when disputed with HSBC they stated they will not override the decision - took it to complaints which was another disgusting service whereby you are dealing with incompetent people in Sheffield call Centre! who are literally robotic in their responses. I will now be getting my lawyer involved and have had discussions with the ICO as this was a clear data breach and due to HSBC's negligence has not been resolved. Reviewed on: 16th April 2020

Always helpful

I have an HSBC Advance account which includes travel insurance, breakdown cover and gadget insurance. I have in the past had to claim on all of them and have always had the best service and conclusions. Reviewed on: 9th February 2020

Very secure Bank

Very secure bank with an easy app to use. Love it Reviewed on: 28th January 2020

Good

Not to bad value for money good customer services Reviewed on: 11th January 2020

Horrible

I don't understand how the bank supports anyone they don't let you have a overdraft after being a valuable customer for plus twenty years but are happy to charge 80 pound a week for as little as being overdrawn by a pound I don't like them at all Reviewed on: 20th December 2019

OK THOUGH COSTLY

OVER 10£ PER MONTH, SHOULD BE FREE Reviewed on: 10th July 2019

GREAT

BIT COSTLY BUT WORTH IT. ALSO GOOD REWARDS FOR SETTING UP A NEW BANK ACCOUNT - FREQUENTLY. Reviewed on: 17th April 2019

Scum

Been with HSBC since 2003 but when I ended up in a coma in 2017 and money was stolen out of my account £1995 by ex they wouldn't pay me back even when I open a case with the police my dad even tried to freeze my account and they said they will but never did ,my other two banks paid me back but I had to take HSBC to the ombudsman .and the Ombudsman have taken my side as I would expect .i now have left this scummy bank . Loyalty means nothing to them Reviewed on: 2nd February 2019

Good quality

They are reliable and trustworthy business Reviewed on: 8th January 2019

I'M ASHAMED THAT IT COSTS MONEY TO HAVE AN ACCOUNT.

I LIKE IT THOUGH ITS AN EXTRA £10 EACH MONTH. THATS £1200.00 OVER 10 YEARS, SOUNDS LIKE A LOT OF INTEREST. Reviewed on: 6th November 2018

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