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H&T : Pawnbrokers reviews

Name: Pawnbrokers
Rating: 4.78 (317 reviews)

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4.54

Based on 317 reviews, last reviewed 8th Jan 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

10%

Latest highest rating:

5

Top marks for the Clydebank shop !! Great to walk into a shop where the staff are greeting you a warm smile and a happy outlook.Explained what I wanted and the staff were on the job very... Read more Reviewed on: 12th October 2023

Latest lowest rating:

1

No compensation for the little guy So after being double charges and being deprived of over £500 for 5 days asked for compensation of a paltry £20 so that: I didn't end up out of pock... Read more Reviewed on: 8th January 2025

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About this product

H&T Pawnbrokers reviews (317)

Review of the H&T, Pawnbrokers:

Tag Heuer Watch

Saw a lovely Tag Heuer watch in the window of their Bolton branch for £995. Went inside to try it on and was advised I needed to have a photo ID. So I drove home, got my passport, went back to the shop and tried on the watch. I loved it and agreed to purchase it. Got to the till and was advised that they had displayed the wrong price and it was actually £2600.00 (big difference). They wasted my whole afternoon. Complained to head office and was advised they would sell me the watch for £2400 as a good will gesture. I fail to see any good will in charging me £2400 for a watch which was priced at £995. I wrote a complaint to their complaints team, as the advised and chased this after 4 weeks. They advised me their timescales are upto 8 weeks, so after 8 weeks I chased again and was advised there is nothing more they are prepared to do. I will never deal with these people again and I would advise everyone else to avoid them. Reviewed on: 3rd December 2024

Amazing value

I need a phone but was very unsure which one l needed.The young ladys were all so helpful and never felt pressure to buy anything .I have recommended the GATESHEAD branch to all my friends to go their before anywhere else.This shop is a little gem ,great staff, very helpful and friendly also amazing value Reviewed on: 12th June 2019

Amazing jewelry and watches

I have been a customer at H&T Pawnbrokers since 2010, the jewellery and watches are outstanding especially the gold jewellery made in Italy and the luxurious watches are the best! So yes I would strongly recommend to go H&T Pawnbrokers. Reviewed on: 12th June 2019

Outstanding

Nothing but friendly people willing to help as much as they can very welcoming. I will definitely be going back in the future. Reviewed on: 11th June 2019

Rapid response

I am looking for a gift and have been in touch via fb messenger, they are very quick to respond trying to find the gift I need with picture and prices, they have been very helpful and I will be visiting the store next week Reviewed on: 10th June 2019

Great customer service

Very easy to use and would definitely recommend Reviewed on: 10th June 2019

Simple and friendly

The team were courteous, patient and super friendly. Simple and quick process Reviewed on: 9th June 2019

Very good service from staff

Staff was very helpful, good service Reviewed on: 6th June 2019

Good Service

H&T provide good customer service and fair prices. Reviewed on: 6th June 2019

Very good people and help

Very good people and helpful and good service thanx so much Reviewed on: 5th June 2019

Efficient & respectful

Very polite efficient service treating me and the item I had to sell with respect and a fair price offered. Reviewed on: 5th June 2019

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