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HEY Credit Union: Loans reviews

Name: Loans
Rating: 4.92 (565 reviews)

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4.92

Based on 565 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

1 star

Latest highest rating:

5

Great help Hey helped me when I don’t know which way to turn when I needed to buy a new car, great service, friendly advice. Reviewed on: 17th April 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms.

With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid over terms up to ten years. Interest is only charged on the reducing balance and there are no penalty fees to pay off your loan early.

HEY Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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Awards

Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

HEY Credit Union Loans reviews (565)

I had numerous loans and wouldn’t go anywhere else !

I had numerous loans and wouldn’t go anywhere else ! Value for money and easy repayments straight from my salary Reviewed on: 21st May 2025

Friendly professional service.

Friendly professional service. E Reviewed on: 21st May 2025

They helped me when I had no where else to...

They helped me when I had no where else to turn Reviewed on: 21st May 2025

HEY Credit Union are always really helpful

Staff at HEY Credit Union are always really helpful and informative. Always quick to respond to any queries I might have. I have recommended HEY Credit Union to all of my family and friends. I wouldn’t hesitate to use them again. Reviewed on: 21st May 2025

All round a brilliant company and very helpful and f...

All round a brilliant company and very helpful and friendly staff Reviewed on: 21st May 2025

Fast and easy to sort a loan.

Fast and easy to sort a loan. Helpful staff. Affordable payments. Reviewed on: 21st May 2025

The staff are overly friendly.

The staff are overly friendly. They are very empathetic and knowledgeable always understand. They always get in touch and keep us updated ! Reviewed on: 21st May 2025

Quick response when I apply some time receive the th...

Quick response when I apply some time receive the the next day Reviewed on: 21st May 2025

Fantastic company great service overall a pleasure .

Fantastic company great service overall a pleasure . Reviewed on: 21st May 2025

Very easy to deal with and very friendly and knowled...

Very easy to deal with and very friendly and knowledgeable Reviewed on: 21st May 2025

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