Write a review

Newsletter

Go to business site

HEY Credit Union: Loans reviews

Name: Loans
Rating: 4.92 (565 reviews)

View other HEY Credit Union products

4.92

Based on 565 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

1 star

Latest highest rating:

5

Great help Hey helped me when I don’t know which way to turn when I needed to buy a new car, great service, friendly advice. Reviewed on: 17th April 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

Read all reviews Write a review

About this product

HEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms.

With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid over terms up to ten years. Interest is only charged on the reducing balance and there are no penalty fees to pay off your loan early.

HEY Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

Review HEY Credit Union: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

HEY Credit Union Loans reviews (565)

Friendly, fast working

Always been spoke to with respect, friendly staff. Since using hey credit union ive never looked else where for another loan without a doubt Reviewed on: 1st September 2021

Super Fast and Fair

Really fast and not kept waiting for a decision. Easy to access accounts. Reviewed on: 31st August 2021

Perfection

Excellent easy to access website, with prompt customer service. On applying and receiving Loan it took just 24hrs. As a customer, I feel respected and listened to. Reviewed on: 28th August 2021

Great service

Great local service. Easy to use with clear information on their website. Reviewed on: 27th August 2021

Best Loan service

Best application from start to finish, form was easy to complete and the staff were super friendly, didn’t feel like a major loan application at all, they explained everything clearly. Can’t fault them at all Reviewed on: 27th August 2021

Helpful, respectful, & loyal

Scunthorpe credit union are amazing! I’ve been a customer for a few years now. & absolutely fabulous service helpful & very friendly I also invite friends. Reviewed on: 26th August 2021

quick and efficient

I always go to HEYCU I have had many loans since they started,always quick efficient service,very professional with great rates of repayment......! Reviewed on: 26th August 2021

Staff was helpful

Credit union in hull staff are always kind and helpful I suffer with anxiety and usually I find it hard to speak to people but the staff that work in credit union always have patience and time to help I couldn’t thank them more for the help they have gave Reviewed on: 26th August 2021

They are quick and efficient

I applied for a loan since my son was coming for family reunion but needed to qurantine. I asked HEYCU for loan and were there for me. Reviewed on: 26th August 2021

Loan

The staff are very understanding and keep you informed of what is happening with all aspects of your application. Reviewed on: 26th August 2021

Do you have a different HEY Credit Union product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal Loan
from Lloyds Bank 4.39 from 60 reviews
Personal loan
from My Community Bank 4.80 from 3219 reviews
Pawnbrokers (discontinued)
from Albemarle Bond (inactive company) 4.00 from 1 reviews

Want to see more from HEY Credit Union?

Savings
from HEY Credit Union 4.91 from 605 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub