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HEY Credit Union: Loans reviews

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4.98
Based on 563 reviews, last reviewed 29th Jul 2025
140% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
3 star
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0%
2 star
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0%
1 star
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Latest highest rating:

5

Been with these for many years 15 years plus and the... Been with these for many years 15 years plus and they have helped me so much. Reviewed on: 29th July 2025
Kadie m's avatar
Kadie m

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.
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About this product

HEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms.

With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid over terms up to ten years. Interest is only charged on the reducing balance and there are no penalty fees to pay off your loan early.

HEY Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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HEY Credit Union Loans reviews (563)

Perfection

5
Excellent easy to access website, with prompt customer service. On applying and receiving Loan it took just 24hrs. As a customer, I feel respected and listened to. Reviewed on: 28th August 2021
June Hynd Grattan's avatar
June Hynd Grattan

Great service

5
Great local service. Easy to use with clear information on their website. Reviewed on: 27th August 2021
Alice Gwood's avatar
Alice Gwood

Best Loan service

5
Best application from start to finish, form was easy to complete and the staff were super friendly, didn’t feel like a major loan application at all, they explained everything clearly. Can’t fault them at all Reviewed on: 27th August 2021
Elaine's avatar
Elaine

Helpful, respectful, & loyal

5
Scunthorpe credit union are amazing! I’ve been a customer for a few years now. & absolutely fabulous service helpful & very friendly I also invite friends. Reviewed on: 26th August 2021
Laura's avatar
Laura

quick and efficient

5
I always go to HEYCU I have had many loans since they started,always quick efficient service,very professional with great rates of repayment......! Reviewed on: 26th August 2021
Tony Grainger's avatar
Tony Grainger

Staff was helpful

4
Credit union in hull staff are always kind and helpful I suffer with anxiety and usually I find it hard to speak to people but the staff that work in credit union always have patience and time to help I couldn’t thank them more for the help they have gave Reviewed on: 26th August 2021
Lisa weir 's avatar
Lisa weir

They are quick and efficient

5
I applied for a loan since my son was coming for family reunion but needed to qurantine. I asked HEYCU for loan and were there for me. Reviewed on: 26th August 2021
Gift Dzeheke's avatar
Gift Dzeheke

Loan

5
The staff are very understanding and keep you informed of what is happening with all aspects of your application. Reviewed on: 26th August 2021
David Booth 's avatar
David Booth

The high street companion

5
Through all these days of hardship Who is it who's second to none? Who always goes that extra mile? It's the local Credit Union Reviewed on: 26th August 2021
Mrs Gillian Margaret Hughes's avatar
Mrs Gillian Margaret Hughes

Great Service

5
Would always approach HEY credit union first over a bank anyway of the week month year can't recommend enough encourage everyone to save with them Reviewed on: 26th August 2021
Terri Scott's avatar
Terri Scott

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